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Unable to load Exchange sp2

Posted on 2008-06-23
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Last Modified: 2010-03-06
When trying to load Exchange sp2 on SBS 2003 I recieve an error. "you must have exchange 2003 loaded before loading this service patch" however exchange is loaded and running without errors.

Any ideas?
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Question by:darracsgr
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Expert Comment

by:vico1
ID: 21854438
Did you restart the system?
Sometimes it could be that simple.
Vico1
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Author Comment

by:darracsgr
ID: 21854909
Yes, several times. Thanks.
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vico1 earned 250 total points
ID: 21854954
Make a full backup of the system or clone it.
Then use the installation disk to make a repair installation for exchange, then apply the service pack again.
Good Luck!
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Author Comment

by:darracsgr
ID: 21858840
That was my plan if I did not find any other way. It is a client's system and a repair install of SBS 2003 can be costly. Thanks for the help. I am hoping for a better solution.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 21873049
While your description of the problem has quotes ("") around the error message, I very much doubt that is the EXACT message.  Providing the EXACT message would really be helpful in solving your problem.

Jeff
TechSoEasy
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Author Comment

by:darracsgr
ID: 21875870
The exact phrase is "You must have Excahnge Server 2003 installed on this machine before installing this service patch"
Thanks
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Assisted Solution

by:Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy earned 250 total points
ID: 21879394
You'll need to reinstall Exchange in order to fix that error.

See http://technet.microsoft.com/en-us/library/aa997239(EXCHG.65).aspx for how to do that.

Jeff
TechSoEasy

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Author Comment

by:darracsgr
ID: 21881055
Thanks to both techsoeasy & vico1
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