Link to home
Start Free TrialLog in
Avatar of ainselyb
ainselyb

asked on

How to remove/uninstall muliple installations of the same scanner?

I have a sacnner than has been installed by my system (Windows XP) 5 times. I want to remove these all so that I have only one install, but I cannot figure out how to do this?
Avatar of Jamsb
Jamsb

Is it the drivers you wish to install or the applications associated with the scanner? Are you seeing 5 instances of the device in device manager?
Avatar of ainselyb

ASKER

No, what is happening is that when I reboot the system, it detects it again, and installs the same device as the next number in the sequence. So, I have the default install, I reboot, that is gone, and now I have scanner1. I reboot, scanner one is gone and now scanner2.

When I look in the registry, they are all there.

Only one shows up in the device manager. The greater problem is that I think that the application is only set to reconize the default scanner so it is not working.

I need to delete all these extra installs and get it back to the base.
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial