Link to home
Start Free TrialLog in
Avatar of jlhunter1
jlhunter1

asked on

Any pointers for Payclock software

I have a client that is running Lathem's Payclock on a XP Pro box.  The time clock station, Quickbooks, and the Payclock software were all on the same box.  It would get the BSOD a few times a week.  Have ran tests and everything seems to check out.  Since then have pulled the time clock station off and put on another XP Pro computer and moved the Quickbooks databases to the server.  Now both computers are having problems with blue screens and the time clock keeps loosing connectivity to the pay clock database on the first XP box.
Avatar of scrathcyboy
scrathcyboy
Flag of United States of America image

This is the kind of problem where you should be contacting www.lathem.com directly.  There may be an update you need for the software.   Software like this should not cause a BSOD if written correctly.

If the first XP machine was BSOD ing, you should not connect to it for time updates on the second machine, as this will guarantee that both fail.  Why not have the server, or the new XP machine poll for atomic time on the internet -- http://www.google.com/search?num=30&q=internet+atomic+time+clock  -- There are lots of them, which is why I gave a general link.

If you want to sync all systems, put atomic time software on all of them.  Then make the new machine independent of the old one, the BSODs should go away.  If not, the problem is likely in Payclock.  If not, then consider doing a clean XP install on the old machine, its setup may be corrupted.
ASKER CERTIFIED SOLUTION
Avatar of jlhunter1
jlhunter1

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial