Solved

Outlook 2007 client prompts for password in exchange 2007 environment

Posted on 2008-06-23
6
1,775 Views
Last Modified: 2012-08-14
we have a windows 2003 domain controller and separate windows 2003 mail server running exchange 2007 sp1. Having just completed installing a san/ucc cert and enabling forms based authentication for owa clients are being prompted for user name and password when they start outlook 2007. owa is working well and autodiscover test from outlook client passes all tests perfectly.  i have checked the "more" settings on the exchange email account and it is not set to ask for credentials.
any help would be gratefully appreciated.

Thanks
0
Comment
Question by:wsmyth
  • 4
  • 2
6 Comments
 
LVL 15

Expert Comment

by:LegendZM
ID: 21851293
If you're using a proxy or ISA as a proxy, this article might lead you to the direction of solving the pop-ups:
http://trycatch.be/blogs/pdtit/archive/2008/01/30/outlook-2007-autodiscover-authentication-popup-mistery.aspx
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21851313
To further ask, are you using a Self - signed certificate, or one issued from an authority?
0
 

Author Comment

by:wsmyth
ID: 21851388
i am using a ucc cert from godaddy with all the relevant domain /server names to copy with both internal and external users. autodiscover.domain.com is registered with external dns. we are not using a proxy.
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 15

Accepted Solution

by:
LegendZM earned 500 total points
ID: 21851562
In IIS do you have integrated windows authentication checked, as well as on the 2007 HUB server?
0
 

Author Comment

by:wsmyth
ID: 21853155
Sorry for delay but on GMT!
Checked the windows authenication on IIS and all appears to work! Great! Just one question ( points are forgone conclusion!) Should windows authentication AND Basic be ticked and should default domain details nedd to be filled in?

Thanks
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21857182
I don't think it makes that much of a difference. I have them checked. As long as Outlook works, and OWA works, and is secured by SSL you're fine. :)
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
how to add IIS SMTP to handle application/Scanner relays into office 365.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now