Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Sent Mail Returned Undelivered

Posted on 2008-06-23
4
Medium Priority
?
1,041 Views
Last Modified: 2013-11-30
Recently our company has experienced an increase in the number of email messages being returned undelivered. The returned messages were initially returned with the Barracuda Reputation message "Client host (host.hosting company name.com) blocked using Barracuda Reputation".  A check of the domain IP address indicated that it was marked as poor on the Barracuda Reputation System. The last bunch of returned messages only mentioned the following: "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:"
The returned email messages are genuine and delivery has been successful before this problem started. Thanks
0
Comment
Question by:Generator
  • 2
  • 2
4 Comments
 
LVL 7

Expert Comment

by:Christopher Martinez
ID: 21851251
Well, its possible your company is blacklisted by Barracuda. Sounds like it is anyway. You will need to contact them and figure out why your reputation is poor with them and to figure out why. Good luck though, reputation of this company is that their PR stinks.
http://www.barracudacentral.com/index.cgi?p=lookups&r=1&ip=140.184.76.9
0
 

Author Comment

by:Generator
ID: 21851403
I had contacted them (last Friday) and received the following message: "Thank you for submitting your request. If this is your first request, your IP address will have its reputation increased to "normal" for 48 hours while we investigate. It may take up to 1 hour for the reputation increase to propagate to all Barracuda Spam Firewalls globally. We appreciate your patience and apologize for any inconvenience. Your confirmation number is XXXX-21" When I checked the mail IP address again this evening it's still in the "Poor" zone. I have never run into this Barracuda Reputation problem before - is this something new on the Internet? It is not blocking all the sent email only certain ones that were OK a week ago. Thanks
0
 
LVL 7

Accepted Solution

by:
Christopher Martinez earned 1500 total points
ID: 21851436
Well...barracuda has a new way of modernizing the email spam world. its called predictive sender profiling. and it generally blocks any email that obsfucates web identities. To get off this list, you will have to deal with barracuda. This site may help, i hope
http://www.contactology.com/blog/2006/12/13/staying-off-barracudas-blacklist/
0
 

Author Comment

by:Generator
ID: 21880863
Thanks for clearing this up. Is there any way to follow an email message (similiar to a" tracert" ) to map the route of the message and see where it is stopped? Thanks.
0

Featured Post

Restore individual SQL databases with ease

Veeam Explorer for Microsoft SQL Server delivers an easy-to-use, wizard-driven interface for restoring your databases from a backup. No expert SQL background required. Web interface provides a complete view of all available SQL databases to simplify the recovery of lost database

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Suggested Courses
Course of the Month14 days, 9 hours left to enroll

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question