Restoring Individual Mailbox to Alternate Location with Backup Exec

How can we restore a mailbox to an alternate location using backup exec without effecting the active mailbox?

We have tried creating a new mailbox in AD then using the exchange redirection option in backup exec but the job fails and says access is denied. The Administrator(System logon account) has been given full mailbox rights in AD for the new mailbox but this does not seem to make a difference.
tronoAsked:
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LegendZMPrincipal Security ArchitectCommented:
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LegendZMPrincipal Security ArchitectCommented:
The exchange redirection option should work.  What service account are you trying to do this with? Have you tried using an account that's in Exchange Administrators Group?
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LegendZMPrincipal Security ArchitectCommented:
You could take a look at this guide: http://seer.support.veritas.com/docs/264815.htm
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tronoAuthor Commented:
Thanks for the reply,
We are trying to use the domain administrator account...the daily backup uses this account ok and completes successfully but the exchange redirection restore for a single mailbox fails with: "Access is denied" message.
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LegendZMPrincipal Security ArchitectCommented:
I don't believe the domain administrator account is in the Exchange administrator account, not sure if it would make a difference, but try giving it a shot?
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tronoAuthor Commented:
Where should this be checked? Searching in AD only Exchange Services, Exchange Enterprise Servers & Exchange Domain Servers shows. Is it one of these?
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LegendZMPrincipal Security ArchitectCommented:
http://www.netguyz.net/Documents/Exchange%202003%20Administration%20Guide_files/image008.jpg

You should see the default group under "users" Exchange Domain Administrators" "Exchange Enterprise Administrators"  Not sure if this is the cause, but worth a shot adding the domain admins to the exchange admins group.
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LegendZMPrincipal Security ArchitectCommented:
Also, did you take a look at the guide in my third comment? Did you create a Recovery Information store?
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tronoAuthor Commented:
Not yet to create a Recovery Information Store, is this required even if we are to create a new user/mailbox and use it as the location to restore the mailbox from backup?
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LegendZMPrincipal Security ArchitectCommented:
If you want to restore an active mailbox to a different location without effecting the real mailbox, I believe you need to create/use the Recovery Information Store.
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tronoAuthor Commented:
Thanks for the guidance. At present our Exchange is very stable... is there much chance of having issues with the "main" Information Store when creating/using a "Recovery" Information Store?
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