Solved

Distrubution list only working internally

Posted on 2008-06-23
13
1,070 Views
Last Modified: 2012-08-14
I am running Microsoft Exchange 2007 with roles on one server.

I have created multiple Distrubution Lists for this domain before but now any new DL's I create only work internally.
0
Comment
Question by:astasolutions
  • 7
  • 6
13 Comments
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852099
You have to make sure the exchange distirbution lists have an SMTP address that is real (@yourcompany.com) not @yourcompany.local)

Here is the KB on how to mail-enable distribution groups in Exchange 2007.
http://technet.microsoft.com/en-us/library/aa997448(EXCHG.80).aspx
0
 

Author Comment

by:astasolutions
ID: 21852269
Thanks LegenZM:
I have checked the 'Email Addresses' Tab and can see both @domain.com.au and @domain.local, the domain email address is in bold which I am assuming means it is the primary SMTP address.
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852285
Just to confirm, the one that's bold is the domain.com.au, not domain.local.... right? (since you mentioned "domain email address is bold" and referred to both as domain, I just want to be sure. :P

The one that should be set to 'default' is the @domain.com.au

what happens currently if you e-mail the distributionlist@domain.com.au ? What kind of bounce back do you get? What does it say?
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:astasolutions
ID: 21852352
Sorry.
The Domain.com.au is in 'Bold'.

I dont receive any 'bounce back' if I send the email, and if I look within the 'Message Tracker' within the Exchange MMC I can see that the email goes through with Message Info: 00A:
0
 
LVL 15

Accepted Solution

by:
LegendZM earned 250 total points
ID: 21852438
It sounds like one of your connectors is blocking external users from emailing it, maybe required authentication or something is on the send connector... I assume you followed the link in my first post?
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852442
Do the old DL's still function correctly?
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852447
Also, if service pack 1 is not installed, I would recommend installing it. http://www.microsoft.com/downloads/details.aspx?FamilyId=44C66AD6-F185-4A1D-A9AB-473C1188954C&displaylang=en
0
 

Author Comment

by:astasolutions
ID: 21852580
Yes I did follow your post. Thanks for that.

Service Pack 1 is installed.

We have two domains within Exchange eg. Example@test.com & example @test1.com

Test.com DL's are working externally fine but test1.com only works internally.

 
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852612
Can anyone receive anything at @test1.com internal addresses? like if you sent something to username@test1.com ?

Have you verified MX records in DNS for test1.com, as well as making it authoritative for the domain?

read this: http://technet.microsoft.com/en-us/library/aa996314(EXCHG.80).aspx
0
 

Author Comment

by:astasolutions
ID: 21852645
Yes...users within the test1 domain can receive internally and externally.

MX records are fine as users can send/receive mail, and yes the domain is listed in 'Accepted Domains' and is type 'Authoritive'.
0
 

Author Comment

by:astasolutions
ID: 21904991
bump
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21905124
I'm out of ideas, from the way it sounds everything is configured properly.... And if your DL has a public SMTP address @yourdomain1or2.com and not @domain.local then it should work, I don't see why previous ones would work and new ones wouldn't.
0
 

Author Closing Comment

by:astasolutions
ID: 31478794
Indeed it was authentication option under delivery restrictions. Soon as required authentication was unticked - it began to work so thank you Legend your suggestion pointed me in the right direction. Thanks to all who offered assistance! :)
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
exchange 2016 system mailbox issues 8 84
ACTIVE DIRECTORY, EXCHANGE 3 58
Exchange 2013 certificate error 3 32
How to migrate exchange 2016 to Office 365 5 33
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question