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Printing multiple copies of multi-page Crystal Report without collating

Posted on 2008-06-23
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Last Modified: 2013-11-15
Our customer's application produces forms using Crystal 10.  We desire to print one particular form to a large HP Laser, From Tray 4, with 3 copies per page (non-collated - pg 1,1,1,2,2,2,3,3,3).  When we print the forn from the server, our form prints properly.  However, when printed from an XP-Pro workstation using the networked printer, we get the 3 pages from the correct tray, but the output is collated - (pg 1,2,3,1,2,3,1,2,3).

We configured a new port for the printer, specifying it's IP address, with no change.  We tried specifying the UNC in the application, no change.

Any ideas?

Thank you...

Mike Winters
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Question by:swds
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Accepted Solution

by:
mlmcc earned 125 total points
ID: 21856824
Generally that feature is controlled by the printer.  DOes the printer control have a collation option?
Check the printer properties.

mlmcc
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Assisted Solution

by:saintsfanbrian
saintsfanbrian earned 125 total points
ID: 21866997
1. Check to make sure that the drivers on the server are the same version as is on the workstation.
2. Disconnect/Delete the printer from the workstation.
3. Restart the Printer service on the workstation.
4. Open Printers and Faxes applet.
5. Click on Server Properties.
6. Change to the Drivers Tab and remove the drivers for the printer.
7. Restart the workstation.
8. Re-install the same drivers as are installed on the server.  Do not map to the printer simply install the proper drivers from HP's website or from the CD that came with the printer.
9. Set up the printer as you have it on the server.

Test.
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