Solved

Undelete Email Messages (from Outlook) within Exchange 2007

Posted on 2008-06-23
9
4,363 Views
Last Modified: 2011-10-03
We have exchange 2007 setup, and my client is scared of loosing email so he needs a way to be able to undelete or recover messages.

Outlook has an option to recover permanantly deleted messages, but when I delete a message from deleted folder it does not show up in the recovery messages.

We need to have a way to be able to recover deleted messages, even if they are deleted permanantly. What can you guys suggest?

Thanks for your time!
0
Comment
Question by:gtvingo14
  • 4
  • 2
9 Comments
 
LVL 15

Expert Comment

by:LegendZM
Comment Utility
You would need an archiving solution. You can use hosted services like: http://postini.com/
or http://www.microsoft.com/exchange/services/default.mspx

You could use "journaling" on his user account, to another account, this will retain a copy of every message he sends / receives
0
 
LVL 15

Expert Comment

by:LegendZM
Comment Utility
http://technet.microsoft.com/en-us/magazine/cc160869(TechNet.10).aspx

Then you'd be able to give him access to open his "journaled" mailbox, and search for the message he "permanently deleted" and would like restored.
0
 
LVL 6

Author Comment

by:gtvingo14
Comment Utility
Well we already have exchange 2007, how do we get this setup?
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 
LVL 29

Accepted Solution

by:
mass2612 earned 250 total points
Comment Utility
Hi,

You need to configure the deleted item recovery setting on the server. The default setting is 14 days. You can change this via EMC > MS Exchange > Server Config > Mailbox > Database Management > Expand your Storage Group > Right click the database > Select Properties > Limits > Deletion Settings > Keep delete items for.

How to Configure Deleted Item Retention for a Mailbox Database
http://technet.microsoft.com/en-us/library/aa997206(EXCHG.80).aspx

How to Recover a Deleted Item
http://technet.microsoft.com/en-us/library/aa997155(EXCHG.80).aspx
0
 
LVL 15

Expert Comment

by:LegendZM
Comment Utility
gtvingo14  wanted a way to recover messages even if they were "permanently" deleted, the method above only works if the deleted item hasn't been permanently deleted.
0
 
LVL 6

Author Comment

by:gtvingo14
Comment Utility
I am looking for a way to recover messages which are deleted from "deleted folder" on outlook which is connected to exchange 2007.

Thanks
0
 
LVL 15

Assisted Solution

by:LegendZM
LegendZM earned 250 total points
Comment Utility
If you select the deleted items folder, click "tools" then go to "recover deleted items"  

You can increase the retention period of deleted items as per Mass2612's post
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
If you don't know how to downgrade, my instructions below should be helpful.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
how to add IIS SMTP to handle application/Scanner relays into office 365.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now