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Undelete Email Messages (from Outlook) within Exchange 2007

Posted on 2008-06-23
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Last Modified: 2011-10-03
We have exchange 2007 setup, and my client is scared of loosing email so he needs a way to be able to undelete or recover messages.

Outlook has an option to recover permanantly deleted messages, but when I delete a message from deleted folder it does not show up in the recovery messages.

We need to have a way to be able to recover deleted messages, even if they are deleted permanantly. What can you guys suggest?

Thanks for your time!
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Question by:gtvingo14
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by:LegendZM
ID: 21852311
You would need an archiving solution. You can use hosted services like: http://postini.com/
or http://www.microsoft.com/exchange/services/default.mspx

You could use "journaling" on his user account, to another account, this will retain a copy of every message he sends / receives
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by:LegendZM
ID: 21852317
http://technet.microsoft.com/en-us/magazine/cc160869(TechNet.10).aspx

Then you'd be able to give him access to open his "journaled" mailbox, and search for the message he "permanently deleted" and would like restored.
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by:gtvingo14
ID: 21852321
Well we already have exchange 2007, how do we get this setup?
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Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

 
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Accepted Solution

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mass2612 earned 250 total points
ID: 21852333
Hi,

You need to configure the deleted item recovery setting on the server. The default setting is 14 days. You can change this via EMC > MS Exchange > Server Config > Mailbox > Database Management > Expand your Storage Group > Right click the database > Select Properties > Limits > Deletion Settings > Keep delete items for.

How to Configure Deleted Item Retention for a Mailbox Database
http://technet.microsoft.com/en-us/library/aa997206(EXCHG.80).aspx

How to Recover a Deleted Item
http://technet.microsoft.com/en-us/library/aa997155(EXCHG.80).aspx
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by:LegendZM
ID: 21852341
gtvingo14  wanted a way to recover messages even if they were "permanently" deleted, the method above only works if the deleted item hasn't been permanently deleted.
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Author Comment

by:gtvingo14
ID: 21852386
I am looking for a way to recover messages which are deleted from "deleted folder" on outlook which is connected to exchange 2007.

Thanks
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Assisted Solution

by:LegendZM
LegendZM earned 250 total points
ID: 21852410
If you select the deleted items folder, click "tools" then go to "recover deleted items"  

You can increase the retention period of deleted items as per Mass2612's post
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