Solved

Undelete Email Messages (from Outlook) within Exchange 2007

Posted on 2008-06-23
9
4,371 Views
Last Modified: 2011-10-03
We have exchange 2007 setup, and my client is scared of loosing email so he needs a way to be able to undelete or recover messages.

Outlook has an option to recover permanantly deleted messages, but when I delete a message from deleted folder it does not show up in the recovery messages.

We need to have a way to be able to recover deleted messages, even if they are deleted permanantly. What can you guys suggest?

Thanks for your time!
0
Comment
Question by:gtvingo14
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
9 Comments
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852311
You would need an archiving solution. You can use hosted services like: http://postini.com/
or http://www.microsoft.com/exchange/services/default.mspx

You could use "journaling" on his user account, to another account, this will retain a copy of every message he sends / receives
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852317
http://technet.microsoft.com/en-us/magazine/cc160869(TechNet.10).aspx

Then you'd be able to give him access to open his "journaled" mailbox, and search for the message he "permanently deleted" and would like restored.
0
 
LVL 6

Author Comment

by:gtvingo14
ID: 21852321
Well we already have exchange 2007, how do we get this setup?
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 29

Accepted Solution

by:
mass2612 earned 250 total points
ID: 21852333
Hi,

You need to configure the deleted item recovery setting on the server. The default setting is 14 days. You can change this via EMC > MS Exchange > Server Config > Mailbox > Database Management > Expand your Storage Group > Right click the database > Select Properties > Limits > Deletion Settings > Keep delete items for.

How to Configure Deleted Item Retention for a Mailbox Database
http://technet.microsoft.com/en-us/library/aa997206(EXCHG.80).aspx

How to Recover a Deleted Item
http://technet.microsoft.com/en-us/library/aa997155(EXCHG.80).aspx
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21852341
gtvingo14  wanted a way to recover messages even if they were "permanently" deleted, the method above only works if the deleted item hasn't been permanently deleted.
0
 
LVL 6

Author Comment

by:gtvingo14
ID: 21852386
I am looking for a way to recover messages which are deleted from "deleted folder" on outlook which is connected to exchange 2007.

Thanks
0
 
LVL 15

Assisted Solution

by:LegendZM
LegendZM earned 250 total points
ID: 21852410
If you select the deleted items folder, click "tools" then go to "recover deleted items"  

You can increase the retention period of deleted items as per Mass2612's post
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video discusses moving either the default database or any database to a new volume.

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question