Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Problems with Backup Exec 12, Quantum PX502 - using direct Fiber Channel

Posted on 2008-06-23
2
791 Views
Last Modified: 2013-12-01
Hi,
I am configuring a Server to be used as my Backup server it is running Windows 2003 SP2 and has all the latest patches and updates.
For backup software I am running Symantec Backup Exec Windows Servers 12

The Tape library is a Quantum px502 hooked to the server via Fiber using a Emulex 9802 PCI-X card.
in Device Manager the Emulex 9802 appears to be configure correctly, however the Tape Library is showing up under Medium Changers - Unknown medium Changers,  I have tried the quantum drivers and updated Backup Exec to see if either drivers will work.  But no dice.

I feels as if I am overlooking something as this should be a simple setup...
any thoughts or advice is much appreciated!

Thanks in advance,
G

 
0
Comment
Question by:gchow79
2 Comments
 
LVL 17

Expert Comment

by:Gerald Connolly
ID: 21872371
0
 

Accepted Solution

by:
gchow79 earned 0 total points
ID: 21874140
connollyg,
I actually had to update the firmware on the robtic library and the DLT-S4 Drives.
This opened up some more options on the tape library. and backup exec was able to see the 32 slots.
Thanks for replying.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question