Windows Mobile device stopped sycning with Vista - not detected through usb
Posted on 2008-06-23
I am the lucky owner of a fantastic HTC touch diamond. Apart from the battery life I really can't complain, it is wonderful.
I have for some time been syncing it with my laptop via a USB cable. (laptop is a Toshiba U400 running Vista Business). Syncing has worked without issue for a month or so.
Recently the phone stopped syncing. I can't recall exactly when it stopped syncing but noticed some things missing and went to investigate and it was a few days ago.
When I connect the device via USB it still charges but will not sync. If I open Activesync on the device it just sits at the screen saying connecting but never connects.
I have attempted the ticking and unticking of the "connect via usb" box but to no avail.
I have tried to turn off the windows firewall but this has not made any difference.
If I open mobile device center or sync center they both say that the device is not connected.
I want to get syncing again!!!
Any ideas greatly appreciated.