Solved

IIS Issue

Posted on 2008-06-23
6
255 Views
Last Modified: 2010-04-20
IIS 5.0 - Windows 2000 with SP4.

Issue:

IIS Site located at \\Default Web Site\site_name doesn't work. Users get the following error message:

" HTTP 500 Internal Server Error"

Web sites work only when I add IWAM_machineaccount to the Administrtaors Group on the local computer.

Please let me know if I need to attach the IIS logs also.

Your help is much appreciated - thanks

SP
0
Comment
Question by:Nick Sui
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:gnsadmin
ID: 21853446
Sound like a permission prob.
remove IWAM_MACHINE from the admin group, run filemon (http://technet.microsoft.com/en-us/sysinternals/bb896642.aspx) and look for any "access denied" errors on any of your files.
fix the error by adding the correct permissions on this file. (with ASP.NET the "missing" user permissions are usually affiliated with  "network service" user.
0
 
LVL 35

Author Comment

by:Nick Sui
ID: 21853513
Thanks for the update! However, I don't see any Access Denied or Failure in FileMon and RegMon logs respectively. Do I need to check anything else in the logs?

Do I need to add "Network Service" account somewhere?


0
 
LVL 3

Accepted Solution

by:
gnsadmin earned 500 total points
ID: 21858611
More details sure could help. single site or a shared environment?  Is it ASP? PHP?
Did you turn off Friendly HTTP error messages in the web browser? (http://www.webwizguide.com/kb/asp_knowledgebase/friendly_HTTP_error_messages.asp)
You can try this - http://support.microsoft.com/?id=311766.
Also make sure "Network Service" and "IWAM_MACHINE" are members of IIS_WPG.
0
 
LVL 35

Author Comment

by:Nick Sui
ID: 21862654
Its a Single Site. It is an ASP site. I didn't turn off friendly error message yet. Does it give the exact error message? what sort of message will it display in the IE?

I don't have IIS_WPG group in Local Users and Groups. Where can I find this one?

Thanks for your help so far.

SP
0
 
LVL 35

Author Comment

by:Nick Sui
ID: 21862660
PS..I monitored the process DLLHOST.exe using RegMon and FileMon. Do I need to monitor all processes running on the IIS servers or any specific would suffice?
0

Featured Post

Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

Join & Write a Comment

A web service (http://en.wikipedia.org/wiki/Web_service) is a software related technology that facilitates machine-to-machine interaction over a network. This article helps beginners in creating and consuming a web service using the ColdFusion Ma…
Running classic asp applications under Windows Server 2008 R2 (x64) and IIS 7 is not as easy as one may think. It took me a while to figure it out while getting error 8002801d a few times. After you install the OS you will need to install the fol…
This video discusses moving either the default database or any database to a new volume.
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now