Solved

IIS Issue

Posted on 2008-06-23
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Last Modified: 2010-04-20
IIS 5.0 - Windows 2000 with SP4.

Issue:

IIS Site located at \\Default Web Site\site_name doesn't work. Users get the following error message:

" HTTP 500 Internal Server Error"

Web sites work only when I add IWAM_machineaccount to the Administrtaors Group on the local computer.

Please let me know if I need to attach the IIS logs also.

Your help is much appreciated - thanks

SP
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Question by:Nirmal Sharma
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Expert Comment

by:gnsadmin
ID: 21853446
Sound like a permission prob.
remove IWAM_MACHINE from the admin group, run filemon (http://technet.microsoft.com/en-us/sysinternals/bb896642.aspx) and look for any "access denied" errors on any of your files.
fix the error by adding the correct permissions on this file. (with ASP.NET the "missing" user permissions are usually affiliated with  "network service" user.
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Author Comment

by:Nirmal Sharma
ID: 21853513
Thanks for the update! However, I don't see any Access Denied or Failure in FileMon and RegMon logs respectively. Do I need to check anything else in the logs?

Do I need to add "Network Service" account somewhere?


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Accepted Solution

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gnsadmin earned 500 total points
ID: 21858611
More details sure could help. single site or a shared environment?  Is it ASP? PHP?
Did you turn off Friendly HTTP error messages in the web browser? (http://www.webwizguide.com/kb/asp_knowledgebase/friendly_HTTP_error_messages.asp)
You can try this - http://support.microsoft.com/?id=311766.
Also make sure "Network Service" and "IWAM_MACHINE" are members of IIS_WPG.
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Author Comment

by:Nirmal Sharma
ID: 21862654
Its a Single Site. It is an ASP site. I didn't turn off friendly error message yet. Does it give the exact error message? what sort of message will it display in the IE?

I don't have IIS_WPG group in Local Users and Groups. Where can I find this one?

Thanks for your help so far.

SP
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LVL 35

Author Comment

by:Nirmal Sharma
ID: 21862660
PS..I monitored the process DLLHOST.exe using RegMon and FileMon. Do I need to monitor all processes running on the IIS servers or any specific would suffice?
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