• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 545
  • Last Modified:

Lotus Notes Strange problems

Hi ,

One of our Lotus Notes users saye she has strange problems . She says that recipients recieve upto 10 copies of the same mail she sends.Also the she does not get mails from some people who have confirmed that they have sent a mail(its not in the spam filter).Another user complained that mail from a certain period( about 3 weeks worth) were missing from his mail box. Can you tell me what could be wrong.
0
ssosw
Asked:
ssosw
1 Solution
 
madheeswarCommented:
Could you please compact her mail db and replace the design with appropriate mail template? I assume it is only for a single user....even you can try sending mails from Web and test and also you can test from any other machine ..using her mail database.
0
 
ssoswAuthor Commented:
Yes its only for her.Done what you suggested. Will wait . SHe says it happens only occasionally. So cannot confirm if fixed.
0
 
chalapaCommented:
There could be a problem with virus and and check her mail file rules.
0
Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

 
TTCTECHCommented:
I agree with chalapa regarding checking the user's Mail Rules (typically a user saying "I didn't change anything" is typically synonymous with "I messed with my settings").
0
 
SysExpertCommented:
I would also run a complete malware and virus check on her machine and make sure tht she understands how to use a local replica properly.

I hope this helps !
0
 
ssoswAuthor Commented:
will need feedback from the user. I havent heard from her so I guess its ok now.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now