Solved

Lotus Notes Strange problems

Posted on 2008-06-23
6
513 Views
Last Modified: 2013-12-18
Hi ,

One of our Lotus Notes users saye she has strange problems . She says that recipients recieve upto 10 copies of the same mail she sends.Also the she does not get mails from some people who have confirmed that they have sent a mail(its not in the spam filter).Another user complained that mail from a certain period( about 3 weeks worth) were missing from his mail box. Can you tell me what could be wrong.
0
Comment
Question by:ssosw
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 19

Accepted Solution

by:
madheeswar earned 500 total points
ID: 21852868
Could you please compact her mail db and replace the design with appropriate mail template? I assume it is only for a single user....even you can try sending mails from Web and test and also you can test from any other machine ..using her mail database.
0
 

Author Comment

by:ssosw
ID: 21852971
Yes its only for her.Done what you suggested. Will wait . SHe says it happens only occasionally. So cannot confirm if fixed.
0
 
LVL 2

Expert Comment

by:chalapa
ID: 21863367
There could be a problem with virus and and check her mail file rules.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 3

Expert Comment

by:TTCTECH
ID: 21874453
I agree with chalapa regarding checking the user's Mail Rules (typically a user saying "I didn't change anything" is typically synonymous with "I messed with my settings").
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 21892927
I would also run a complete malware and virus check on her machine and make sure tht she understands how to use a local replica properly.

I hope this helps !
0
 

Author Comment

by:ssosw
ID: 22110345
will need feedback from the user. I havent heard from her so I guess its ok now.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Lotus Domino Server 9 4 102
IBM Notes How to read an encrypted mail saved as .eml file 7 121
ESXCLI upgrade command 1 160
Lotus Domino 9.0.1 Reply to All issue 4 55
  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question