Failing to enumerate Apps for certain users
We have been running Citrix PS4.5 for a year now with very few problems, however we are now having problems with certain users getting a "failed to enumerate applications" message from the web interface and the PNA.
Looking on the event log we are getting messages like:
Web interface:
"The stream may still have unread data: XmlParserErrorBadXml" [Log ID: 65ede01d]
"A socket has been forcibly destroyed by the transaction layer" [Log ID: faec89a8]
The XML document sent by the Citrix servers could not be processed because it contains invalid XML. This message was reported from the XML Service at address "http://VICWS13:80/scripts/wpnbr.dll [com.citrix.xml.NFuseProto
All of the configured XML Services for farm "Vic_Citrix_Farm" failed to respond to this XML transaction. [Log ID: 45bfae43]
PNA
"The stream may still have unread data: XmlParserErrorBadXml" [Log ID: 82185b1c]
"A socket has been forcibly destroyed by the transaction layer" [Log ID: 9550c420]
The XML document sent by the Citrix servers could not be processed because it contains invalid XML. This message was reported from the XML Service at address "http://VICWS13:80/scripts/wpnbr.dll [com.citrix.xml.NFuseProto
This only affects a few users at the moment, but the number affected is slowly increasing.
Any help would be appreciated.
Thanks
James
Looking on the event log we are getting messages like:
Web interface:
"The stream may still have unread data: XmlParserErrorBadXml" [Log ID: 65ede01d]
"A socket has been forcibly destroyed by the transaction layer" [Log ID: faec89a8]
The XML document sent by the Citrix servers could not be processed because it contains invalid XML. This message was reported from the XML Service at address "http://VICWS13:80/scripts/wpnbr.dll [com.citrix.xml.NFuseProto
All of the configured XML Services for farm "Vic_Citrix_Farm" failed to respond to this XML transaction. [Log ID: 45bfae43]
PNA
"The stream may still have unread data: XmlParserErrorBadXml" [Log ID: 82185b1c]
"A socket has been forcibly destroyed by the transaction layer" [Log ID: 9550c420]
The XML document sent by the Citrix servers could not be processed because it contains invalid XML. This message was reported from the XML Service at address "http://VICWS13:80/scripts/wpnbr.dll [com.citrix.xml.NFuseProto
This only affects a few users at the moment, but the number affected is slowly increasing.
Any help would be appreciated.
Thanks
James
ASKER
It's port 80 and the web interface is in the same server.
I don't think we are trusting xml conenctions. Is there an easy way to find this out?
I don't think we are trusting xml conenctions. Is there an easy way to find this out?
Are the same user able to enumerate using Full PN client? Did you try pointing WI to different servers in farm properties for the sites.
Check server's properties from AMC to check if it is trusting XML connections.
Check server's properties from AMC to check if it is trusting XML connections.
ASKER
Hi
No the users cannot access via the web interface or PNA. It affects a wide range of users some with mimimal rights, some with high level admin access.
We only have the web interface installed on one server so I cannot point the WI to a different server.
We don't trust XML connections, but I did turn on to test and this made no difference.
No the users cannot access via the web interface or PNA. It affects a wide range of users some with mimimal rights, some with high level admin access.
We only have the web interface installed on one server so I cannot point the WI to a different server.
We don't trust XML connections, but I did turn on to test and this made no difference.
What I mean by 'pointing WI to different server' is to actually change the XML Broker for this WI site.
So open AMC --> Web Configuration --> <WI site> --> Manage Farm --> Edit --> remove current server and try pointing it to some other server.
So open AMC --> Web Configuration --> <WI site> --> Manage Farm --> Edit --> remove current server and try pointing it to some other server.
ASKER
We still get the same "An error occured while trying to enumerate your apps" message. It's still onyl certain accounts that are affected. We use E-directory accounts so I've ran a DSrepair on the directory to make sure there are no errors there too.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks. Removing all the groups fixed the problem. It looks like this group may have been corrupt in our directory.
Thanks for your Help
Thanks for your Help
Are all servers configured to use the same XML port?
Are you trusting XML connections?