Solved

SCCM problem with some packages

Posted on 2008-06-24
3
1,119 Views
Last Modified: 2013-11-21
Hi,

We have recently upgraded from SMS 2003 to SCCM 2007.  Everything seems to have gone smoothly and working fine but we have a few packages that are not msi's and are actually scripts that it runs.  Some of these scripts arent working even though SMS reports the package installed successfully.  The scripts that "fail" are ones that copy a file from a server to the local pc.  I have read that with SCCM there are 2 types of security modes and if you chose Advanced it uses the local system account to run packages and not a user account.  If we change the package to run as the user and only when a user is logged in then the script works, however, we dont want our packages to only run when a user is logged in and the user wont have rights to install software on the pc.

Has anyone come across this issue before and know of a solution?
0
Comment
Question by:oldhammbc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 29

Assisted Solution

by:matrixnz
matrixnz earned 100 total points
ID: 21864470
So are the installs completely silent?  Is there any need for user input?  In general legacy apps work fine, never had an issue with them personally, you may want to check the C:\Windows\System32\CCM\Execmgr.log for the installation and see exactly what commands are running.

I have had problems with applications that call another application, basically you execute a file which than calls another executable before exiting, since SMS is only looking for the first call(exe) it shows it's been launched successful, however the second file launches but under the users context and than fails, this won't be shown inside the logs.  Have found this especially with Installshield Setup.exe which can call ISScript.msi prior to calling the main MSI file.

Cheers
0
 
LVL 8

Accepted Solution

by:
oldhammbc earned 0 total points
ID: 21905588
We have managed to fix it.  The problem was that all the packages had been moved to a cluster share which as it turns out did not have Kerberos authentication enabled.  We have now enabled this and everything seems to work fine.
0
 
LVL 8

Author Comment

by:oldhammbc
ID: 22633673
We have managed to fix it.  The problem was that all the packages had been moved to a cluster share which as it turns out did not have Kerberos authentication enabled.  We have now enabled this and everything seems to work fine.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
RDP up only between 8am-13.00 pm ? 11 83
Deploying packaged application using SCCM steps ? 4 69
Rdp printing 5 28
Microsoft Software License Assessment 6 38
Problem Description: Actually I found the below issue with some customers after migration from SMS 2003 to SCCM 2007 and epically if they change site code, some clients may appear in the console with old site code, plus old sites still appearing …
On a regular basis I get questions about slow RDP performance, RDP connection problems, strange errors and even BSOD, remote computers freezing or restarting after initiation of a remote session. In a lot of this cases the quick solutions made b…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question