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SCCM problem with some packages

Posted on 2008-06-24
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Last Modified: 2013-11-21
Hi,

We have recently upgraded from SMS 2003 to SCCM 2007.  Everything seems to have gone smoothly and working fine but we have a few packages that are not msi's and are actually scripts that it runs.  Some of these scripts arent working even though SMS reports the package installed successfully.  The scripts that "fail" are ones that copy a file from a server to the local pc.  I have read that with SCCM there are 2 types of security modes and if you chose Advanced it uses the local system account to run packages and not a user account.  If we change the package to run as the user and only when a user is logged in then the script works, however, we dont want our packages to only run when a user is logged in and the user wont have rights to install software on the pc.

Has anyone come across this issue before and know of a solution?
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Question by:oldhammbc
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by:matrixnz
matrixnz earned 100 total points
ID: 21864470
So are the installs completely silent?  Is there any need for user input?  In general legacy apps work fine, never had an issue with them personally, you may want to check the C:\Windows\System32\CCM\Execmgr.log for the installation and see exactly what commands are running.

I have had problems with applications that call another application, basically you execute a file which than calls another executable before exiting, since SMS is only looking for the first call(exe) it shows it's been launched successful, however the second file launches but under the users context and than fails, this won't be shown inside the logs.  Have found this especially with Installshield Setup.exe which can call ISScript.msi prior to calling the main MSI file.

Cheers
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oldhammbc earned 0 total points
ID: 21905588
We have managed to fix it.  The problem was that all the packages had been moved to a cluster share which as it turns out did not have Kerberos authentication enabled.  We have now enabled this and everything seems to work fine.
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by:oldhammbc
ID: 22633673
We have managed to fix it.  The problem was that all the packages had been moved to a cluster share which as it turns out did not have Kerberos authentication enabled.  We have now enabled this and everything seems to work fine.
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