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Freezing Puzzle

Posted on 2008-06-24
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Last Modified: 2010-04-26
Dears,

I have this PC which is 933 Mhz 256 MB RAM with Hitachi DVD-ROM Reader, Teac SCSI CD-Writer, 1 floppy and 2 HD (1 XP and 1 98). It has Sound Blaster Live 5.1 and VIVO DDR 64 VGA Card. It is connected to a NetGear Router and Cambridge Works Dolby Digital 5.1 system.

For about 2 months, the PC has been freezing. Only 1 hard disk is connected to it at one time. I tried disconnecting the CD and DVD and it still freezes. It does not freeze in DOS mode. It freezes in Windows mode and even on login of Windows XP. As soon as I type in my password or move my mouse it freezes and I should force reboot it by pressing the reset button on the box. I ever tried it without it being connected to the sound system or router.

I noticed after 10s of trials that it freezes when I use the keyboard or mouse. I have the top notch Logitech wireless Keyboard and Mouse. The keyboard and mouse run great on the laptop. They are connected to the PC by USB adaptor to PS/2 connection.

I would like to know why it is freezing? Interrupts? Should I reset BIOS? Should I disconnect all the parts and clean the peripherals? The machine is 8.5 years old and running great otherwise. Please help.

For the past few months there has been interference in our neighborhood. We have politicians that use jammers. I sometimes realize that by seeing that the mouse does not move in proportion to the hand motion. I know there is interference also because of low radio signal and slowness in internet wireless broadband connection.

Many thanks
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Question by:CaptainCyril
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Accepted Solution

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Will Szymkowski earned 2000 total points
ID: 21855256
Hello there,

If you are experiencing freezing while trying to bootup the computer I would probably think this computer is overheating. A couple things you can do is take the side cover off of the computer and make sure that there is no dust accumulated and it there is use compressed air to blow it out. You could also use Speedfan (http://www.almico.com/sfdownload.php) to monitor the temps of your computer. Or you could go into the BIOS and take a look at the temps in there.

I would also suggest that you boot into safemode and see if this happens in there also. If it doesn't this might be a driver that is loading during the bootup that might be halting your computer.

Keep us updated
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by:CaptainCyril
ID: 21856082
Well I ran the computer in Windows XP and Windows 98 on separate hard disks and they don't see each other because only one is connected at a time.

The computer does not freeze as long as I don't touch the mouse or keyboard. I left it on log in screen for a long time. When I start typing the password or move the mouse is freezes.

I noticed sometimes that it does not freeze immediately. It slows down to a freezing point. I see a slowness in mouse point moving until is stops completely.
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Expert Comment

by:Will Szymkowski
ID: 21856160
If you try a different mouse and keyboard do you encounter the same issue?
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LVL 27

Author Comment

by:CaptainCyril
ID: 21856398
My other keyboard and mouse are not compatible with the ports on that PC. The issue was that one time the BIOS forgot it settings and it prompted me to reset it. Could that be a problem?

The mouse and keyboard work great on the laptop which I connected via USB.
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LVL 53

Expert Comment

by:Will Szymkowski
ID: 21857011
If you plug in only the mouse and not the keyboard does that work? Also try just plugging in the ketboard and not the mouse. Maybe it is one causing the problem and not the other. Also, could you go to the manufactures site (Logitech) and download the latest driver for XP and Win98 (if available).
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Author Comment

by:CaptainCyril
ID: 21857465
Well I did not change anything on the computer. I have not liveupated anything on there so it's not a question about drivers. The Windows 98 has not even been online for a long time.

Will try without the mouse connected. The computer does not boot if there is no keyboard.
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LVL 53

Expert Comment

by:Will Szymkowski
ID: 21857796
Do you not have a keyboard that has a PS/2 connector? If not do you have a USB-to-PS/2 connector? You can use that for your USB conversion.
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Author Comment

by:CaptainCyril
ID: 21858356
I have a USB keyboard and mouse connected via USB/PS2 connector. The other keyboards are of older models which won't connect whatsoever.

I will try to borrow some PS/2 Keyboard and Mouse.
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Author Comment

by:CaptainCyril
ID: 21864225
Yesterday I called a computer shop and the guy told me to pass the computer by. He has different keyboards and mouses we can test it on. I believe that's the best way to find the problem as a start.
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Author Comment

by:CaptainCyril
ID: 21936651
I just bought a wired PS/2 USB mouse. It seems to be working better. However I am typing my password on the keyboard very slowly (2 seconds pause between each keystroke). It seems to be working fine. When I type normal pace it is freezing.

Will keep you updated.

I guess it's the interference of the wireless frequencies nearby affecting the PC.
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LVL 27

Author Comment

by:CaptainCyril
ID: 21936665
It is freezing again with the wired mouse. So back to square 1. Will write more after I have performed some more tests on this.
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LVL 27

Author Comment

by:CaptainCyril
ID: 22227842
This question is not abandoned. I just don't have time to work on the machine these days and figure out what is wrong with it. If you need me to close it then I will select the most appropriate answer.
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LVL 27

Author Comment

by:CaptainCyril
ID: 22475904
Not abandoned but have no time at all to work on that computer since I only use it for music. I got another one now. If you wish me to close I will either select most logical answer or just delete this question since none of the solutions worked.
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LVL 27

Author Comment

by:CaptainCyril
ID: 23041227
I think the problem is some sort of hardware. I don't have time to work on it and fix it. However, I will award the points for the experts here.
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