Solved

secondary email address

Posted on 2008-06-24
6
872 Views
Last Modified: 2013-12-17
How to set a secondary mail for some users. currently every users havingonly primary address like firstname.lastname@abc.com and now our client needs that sales department also have secondary email like firstname.lastname@xyz.com.

So whenever anyone from outside send a mail to firstname.lastname@xyz.com or @abc.com it will direct root to consider sales person mailbox.

Important:- when they send a mail only primary address will reflect for external world users

So how can i set a two email address for a sales department users.
0
Comment
Question by:vedprakashchoudhary
  • 3
6 Comments
 
LVL 10

Expert Comment

by:uid94130
ID: 21854810
Assuming you're on Exchange 2003, just add the second addresses in the "E-mail addresses" tab.

Please note that you also need to register the domain xyz.com with the correct public MX records in DNS so the messages will be routed to your exchange servers. The entries could be similar to the ones you have for abc.com.
0
 
LVL 35

Accepted Solution

by:
rakeshmiglani earned 500 total points
ID: 21854818
there are two options
option 1

add the new smtp domain in the recipient policy and set the filter as blank
add the new smtp domain email address as a secondary smtp address in the properties of the sales users

option 2
add the new smtp domain in the recipient policy and configure the filter on an existing or common attribute for the sales people so that only sales department users are processed by this policy

http://support.microsoft.com/kb/289833
0
 

Author Comment

by:vedprakashchoudhary
ID: 21854831
we have register domain in public mx, Can we achieve this Recipient policy. we have 2000 users in sales so adding manually is not possible.
if yes then how?
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21854844
is there a common attribute in all the sales users?
something like a common custom attribute or maybe the department?
then you can set the filter on that attribute
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21854899
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now