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Exchange Sending

Posted on 2008-06-24
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Last Modified: 2013-11-30
The exchange server where I work has been hording emails and I was not aware of it. It came to light today when I restarted the server for an application problem and email users were getting replies from emails that had been sent out in early May. 2 questions here ... 1) how can I see if the server is holding email for any reason and 2) how can I make sure that when the Exchange gets the email, that it is forwarded quickly if not immediately.
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Question by:cduvall5460
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coolsport00 earned 500 total points
ID: 21855288
Under Protocols -> SMTP - Queue, you can see all msgs awaiting being sent or being held up. As I am on 2K7, I can't recall if you can configure the hold/retry settings there. You can manually force a retry/resend or delete/send NDR (or delete/don't send NDR).

Regards.
~coolsport00
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Author Comment

by:cduvall5460
ID: 21856507
I've checked your responce and all 9 queues are currently empty, but the queue was listed in a different area ... it was under Admin Groups-First Admin Group-Servers-Server1-Queue ... there is no queue shown under the Protocols-SMTP ...
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Expert Comment

by:coolsport00
ID: 21856619
Yes...that is correct; I was thinking 2K; sorry. :)
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Author Comment

by:cduvall5460
ID: 21856831
the queue is currently empty, but that is after i restarted the server ... is there a way for me to check and see if it was packed before the restart?

Additionally: email was operational before the reboot, and is still operational
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by:coolsport00
ID: 21857105
No...there's no "history" of queued msgs.
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Author Comment

by:cduvall5460
ID: 21857954
is there a way other than continually checking the queue to find out if it is 'clogged'?
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Author Closing Comment

by:cduvall5460
ID: 31470119
the expert stopped responding to my questions,
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LVL 40

Expert Comment

by:coolsport00
ID: 21972555
Sorry "cduvall5460"...certainly wasn't intentional. Sometimes I get a bit busy (as I'm sure you can relate to) and involved in several other posts & need a "reminder". If possible, please try to send a 2nd remider post before giving a low grade, but am thankful for the points. :)

The only way to to know if emails are queued up is to indeed check the SMTP queue. Typically, things will send out fine; the only way to know when there's a problem is when you receive word from a user that they received an NDR, or by occasionally checking the queue. Hope this answers it for you.

Regards.
~coolsport00
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