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No free/busy in Outlook 2003  SP2 from Exchange 2007 SP1

Posted on 2008-06-24
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Last Modified: 2012-06-21
I have recently rebuilt my Exchange 2007 server and I am not able to pull free/busy schedules from my clients (all running Outlook 2003 SP2). I've checked to make sure that replicas are listed as my public folder database for the free busy, but I don't know where to go from here. Please help...
freebusysettings.txt
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Question by:tgreve
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by:Hallidays
ID: 21856215
I had an absolute nightmare with this, i got some really good help. The thread is http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23488191.html
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Author Comment

by:tgreve
ID: 21856491
I don't know if that is really realated because I've never had exchange here, but when I go into the public folder management console and try to update the free busy schedule, I get this:
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Action 'Update Content' could not be performed on object 'EX:/o=Rytec Doors/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)'.

EX:/o=Rytec Doors/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)
Failed
Error:
Cannot start content replication against public folder '\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=Rytec Doors/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)' on public folder database 'EXCHANGE-1\Second Storage Group\Public Folder Database'.

MapiExceptionNoReplicaAvailable: StartContentReplication failed. (hr=0x80004005, ec=1129)
Diagnostic context:
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 31229   Error: 0x0
    Lid: 21970   StoreEc: 0x8004010F PropTag: 0x66980102
    Lid: 9206    StoreEc: 0x469    
    Lid: 9206    StoreEc: 0x469    
    Lid: 9206    StoreEc: 0x469    
    Lid: 9206    StoreEc: 0x469    
    Lid: 9206    StoreEc: 0x469    
    Lid: 1267    StoreEc: 0x469    
    Lid: 19865   StoreEc: 0x469    
    Lid: 27225   StoreEc: 0x469    
    Lid: 1750    ---- Remote Context End ----
    Lid: 26322   StoreEc: 0x469
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Expert Comment

by:Hallidays
ID: 21856544
Looks like there is no replica set - look at scenario 1

http://support.microsoft.com/kb/945602
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by:tgreve
ID: 21856635
Under the .txt I listed, I think it shows the {Public Folder Databse} as the replica. Is that what you're talking about? I think that's what scenario 1 was saying at least...
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by:Hallidays
ID: 21856710
The below is from your post:

MapiExceptionNoReplicaAvailable: StartContentReplication failed. (hr=0x80004005, ec=1129)
Diagnostic context:

Did you try scenario 1? - Do the first bit to show the replicas and see if it lists them there.
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Author Comment

by:tgreve
ID: 21856837
I ran this, as per the link, and I'm still in the same situation as I was before.

[PS] H:\>set-publicfolder -identity "\non_ipm_subtree\schedule+ free busy\ex:/o
Rytec Doors/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)" -replicas "Exch
nge-1\Second Storage Group\Public Folder Database"
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Expert Comment

by:Hallidays
ID: 21856882
Can you post me the results from this

get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse |fl
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Author Comment

by:tgreve
ID: 21856938
I see where the free busy replica isn't set on that, but why isn't that filled in now and how do I get that setup?

[PS] H:\>get-publicfolder -identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recu
rse|fl


AgeLimit                       :
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A0300F8
                                 6381B6A92F7D4C809E1BF399FC827E0000000000040000
HasSubFolders                  : True
HiddenFromAddressListsEnabled  : False
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : SCHEDULE+ FREE BUSY
ParentPath                     : \NON_IPM_SUBTREE
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : True
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults   : True
Identity                       : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY
IsValid                        : True
OriginatingServer              : exchange-1.rytecworld.com

AgeLimit                       : 100.00:00:00
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A030046
                                 B4B090470F784A90F723893776B2000000000000070000
HasSubFolders                  : False
HiddenFromAddressListsEnabled  : False
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : EX:/o=Rytec Doors/ou=Exchange Administrative G
                                 roup (FYDIBOHF23SPDLT)
ParentPath                     : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {Public Folder Database}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : False
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults   : True
Identity                       : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=Ryt
                                 ec Doors/ou=Exchange Administrative Group (FYD
                                 IBOHF23SPDLT)
IsValid                        : True
OriginatingServer              : exchange-1.rytecworld.com
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Expert Comment

by:Hallidays
ID: 21857022
No - Thats ok, ours is the same. Look at the bottom and you can see that the Public Folder Dbase is a replica.

Is the Public Folder Database store mounted? Have you restarted the server since setting the replica following the link i put in before?
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Author Comment

by:tgreve
ID: 21857164
Nothing had changed from what I saw, and I just restarted the server, to no avail. (Kinda nice working on a non-production server...)
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Author Comment

by:tgreve
ID: 21857172
And I can run the outlook /cleanfreebusy with no errors.
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Expert Comment

by:Hallidays
ID: 21857184
I know what you mean, have you got any mailboxes on this server? What happens when you try to view free busy when connecting from Outlook and arranging a meeting?

Go to a client machine a go to run: outlook.exe /cleanfreebusy

ANy errors?
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Expert Comment

by:Hallidays
ID: 21857196
right - arrange a test meeting and get the user to accept - then go back and arrange another with the same user, check if you can see the info now
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Author Comment

by:tgreve
ID: 21857209
I have all of my mailboxes setup on it, and when I try creating a meeting request, anything, room or user, shows up as unable to get the free/busy. /cleanfreebusy doesn't give any errors that I can see.
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Author Comment

by:tgreve
ID: 21857223
I had a user accept a meeting and I still couldn't see anything.
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Author Comment

by:tgreve
ID: 21857609
Is the "ou=Exchange Administrative Group (FYDIB0HF23SPDLT)" supposed to be something in AD? I don't see that listed anywhere and I'm wondering if it's looking for something specific that's not there.
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Expert Comment

by:Hallidays
ID: 21863412
Its not an Organisation Unit, it is referring to where the Free / Busy system folder is held.

Try mail-enabling the folder
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Author Comment

by:tgreve
ID: 21864829
I've tried that and it made no difference.
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Author Comment

by:tgreve
ID: 21873952
Any one else have any ideas?
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Accepted Solution

by:
tgreve earned 0 total points
ID: 21916344
Found out that there was a problem with the outlook profile. Rebuilt the outlook profile and everything seems fine now.
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Expert Comment

by:SomeBank
ID: 24920017
tgreve--can you tell me which outlook profile had the issue?  was it the mail-enabled profile?  Which direction did you go to fix it.

Thank you.
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