Solved

Microsft Business Contact Mamager 2007 E-mail Marketing Service e-mails being treated as spam.

Posted on 2008-06-24
4
206 Views
Last Modified: 2013-11-18
I am trying to use the email marketing service that comes with business contact manager and Outlook 2007.

However in testing to several friends I have found that their companies anti spam defences (for example one uses McAfee Grouphshield) block the e-mails sent via this Microsoft service.

If I send the newsletter direct from Word using my own Access based list and my POP email account the same people DO receive the newsletters. The subject line and the email sender etc. are identical to the receiver no matter which way it is sent (people without business class defences receive both and can confirm this).

Ideally I want to use a service like the Microsoft one because it reports on click throughs.

I have a feeling that the reason the same newsletter is OK sent via my usual pop account but not via Microsoft because Microsoft are using a server based outside the UK - I am UK based? Can anyone tell me if this is likely to be the case or suggest why the Microsoft service is being classed as spam?

Thanks Lou
0
Comment
Question by:Louverril
  • 2
4 Comments
 
LVL 31

Accepted Solution

by:
gwkg earned 500 total points
ID: 21856945
The likely cause is Microsoft not employing any safeguards to keep spam from being sent through their system, resulting in a blacklisting.

I suggest using a service that actively takes steps to ensure your email gets through.  ConstantContact, iContact, GetRepsonse, or Aweber.
0
 

Expert Comment

by:psueoc
ID: 21962712
If you haven't done so already, try sending out the newsletter in smaller batches.  For example, if you have 1,000 newsletters going out, send them in groups of 100 or so.
0
 

Author Comment

by:Louverril
ID: 21964454
Thanks but only sent 75 in total anyway!

Lou
0
 

Author Closing Comment

by:Louverril
ID: 31470181
Thanks - I think that using a professional service is my best bet.
0

Featured Post

Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook 2013 and Gmail via IMAP all messed up - lost cause?! 8 64
SMTP Service 9 38
Sendmail STARTTLS error 37 84
Identifying problems with web pages not indexed by Google 8 87
Easy CSR creation in Exchange 2007,2010 and 2013
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now