Solved

Microsft Business Contact Mamager 2007 E-mail Marketing Service e-mails being treated as spam.

Posted on 2008-06-24
4
205 Views
Last Modified: 2013-11-18
I am trying to use the email marketing service that comes with business contact manager and Outlook 2007.

However in testing to several friends I have found that their companies anti spam defences (for example one uses McAfee Grouphshield) block the e-mails sent via this Microsoft service.

If I send the newsletter direct from Word using my own Access based list and my POP email account the same people DO receive the newsletters. The subject line and the email sender etc. are identical to the receiver no matter which way it is sent (people without business class defences receive both and can confirm this).

Ideally I want to use a service like the Microsoft one because it reports on click throughs.

I have a feeling that the reason the same newsletter is OK sent via my usual pop account but not via Microsoft because Microsoft are using a server based outside the UK - I am UK based? Can anyone tell me if this is likely to be the case or suggest why the Microsoft service is being classed as spam?

Thanks Lou
0
Comment
Question by:Louverril
  • 2
4 Comments
 
LVL 31

Accepted Solution

by:
gwkg earned 500 total points
ID: 21856945
The likely cause is Microsoft not employing any safeguards to keep spam from being sent through their system, resulting in a blacklisting.

I suggest using a service that actively takes steps to ensure your email gets through.  ConstantContact, iContact, GetRepsonse, or Aweber.
0
 

Expert Comment

by:psueoc
ID: 21962712
If you haven't done so already, try sending out the newsletter in smaller batches.  For example, if you have 1,000 newsletters going out, send them in groups of 100 or so.
0
 

Author Comment

by:Louverril
ID: 21964454
Thanks but only sent 75 in total anyway!

Lou
0
 

Author Closing Comment

by:Louverril
ID: 31470181
Thanks - I think that using a professional service is my best bet.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Every business owner understands the significance of online customer reviews and the impact it can have on sales and revenues. With technology advancing at such a rapid pace, getting online reviews has never been easier, especially when many regions…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
An overview of how to create reports in Adobe Analytics (formerly Omniture Site Catalyst) using pageNames, events, eVars and props. This video will show you how to install the Omniture Debugger tool so can see (and test) what is being passed int…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now