Solved

Microsft Business Contact Mamager 2007 E-mail Marketing Service e-mails being treated as spam.

Posted on 2008-06-24
4
209 Views
Last Modified: 2013-11-18
I am trying to use the email marketing service that comes with business contact manager and Outlook 2007.

However in testing to several friends I have found that their companies anti spam defences (for example one uses McAfee Grouphshield) block the e-mails sent via this Microsoft service.

If I send the newsletter direct from Word using my own Access based list and my POP email account the same people DO receive the newsletters. The subject line and the email sender etc. are identical to the receiver no matter which way it is sent (people without business class defences receive both and can confirm this).

Ideally I want to use a service like the Microsoft one because it reports on click throughs.

I have a feeling that the reason the same newsletter is OK sent via my usual pop account but not via Microsoft because Microsoft are using a server based outside the UK - I am UK based? Can anyone tell me if this is likely to be the case or suggest why the Microsoft service is being classed as spam?

Thanks Lou
0
Comment
Question by:Louverril
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 31

Accepted Solution

by:
gwkg earned 500 total points
ID: 21856945
The likely cause is Microsoft not employing any safeguards to keep spam from being sent through their system, resulting in a blacklisting.

I suggest using a service that actively takes steps to ensure your email gets through.  ConstantContact, iContact, GetRepsonse, or Aweber.
0
 

Expert Comment

by:psueoc
ID: 21962712
If you haven't done so already, try sending out the newsletter in smaller batches.  For example, if you have 1,000 newsletters going out, send them in groups of 100 or so.
0
 

Author Comment

by:Louverril
ID: 21964454
Thanks but only sent 75 in total anyway!

Lou
0
 

Author Closing Comment

by:Louverril
ID: 31470181
Thanks - I think that using a professional service is my best bet.
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Marketing can be an uncomfortable undertaking, especially if your material is technology based. Luckily, we’ve compiled some simple and (relatively) painless tips to put an end to your trepidation and start your path to success.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question