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Microsft Business Contact Mamager 2007 E-mail Marketing Service e-mails being treated as spam.

Posted on 2008-06-24
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Last Modified: 2013-11-18
I am trying to use the email marketing service that comes with business contact manager and Outlook 2007.

However in testing to several friends I have found that their companies anti spam defences (for example one uses McAfee Grouphshield) block the e-mails sent via this Microsoft service.

If I send the newsletter direct from Word using my own Access based list and my POP email account the same people DO receive the newsletters. The subject line and the email sender etc. are identical to the receiver no matter which way it is sent (people without business class defences receive both and can confirm this).

Ideally I want to use a service like the Microsoft one because it reports on click throughs.

I have a feeling that the reason the same newsletter is OK sent via my usual pop account but not via Microsoft because Microsoft are using a server based outside the UK - I am UK based? Can anyone tell me if this is likely to be the case or suggest why the Microsoft service is being classed as spam?

Thanks Lou
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Question by:Louverril
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Accepted Solution

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gwkg earned 2000 total points
ID: 21856945
The likely cause is Microsoft not employing any safeguards to keep spam from being sent through their system, resulting in a blacklisting.

I suggest using a service that actively takes steps to ensure your email gets through.  ConstantContact, iContact, GetRepsonse, or Aweber.
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Expert Comment

by:psueoc
ID: 21962712
If you haven't done so already, try sending out the newsletter in smaller batches.  For example, if you have 1,000 newsletters going out, send them in groups of 100 or so.
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Author Comment

by:Louverril
ID: 21964454
Thanks but only sent 75 in total anyway!

Lou
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Author Closing Comment

by:Louverril
ID: 31470181
Thanks - I think that using a professional service is my best bet.
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