Large print job's restart using NDPS
Posted on 2008-06-24
Hello let me preface this by saying I do not know much about Netware, but my boss pushed this issue into my lap. We have a HP LJ4250N that a user use's to print large bill run's once a month. I believe the largest run is about 3000 pages. These print onto custom sized pages of cardstock. When she print's them it usually get's about halfway through the bill's and then stop's and then restarts at page 1. My boss already increased the timeout and a few other thing's that did not help. The printer is attached through the network and is on the same network as the user and server. The server has 37 GB free space on the :SYS volume which is where the NDPS spooler or whatever it's called is located. The workstation is Windows XP SP 2 with NW client 4.9 SP4. I don't know exactly how NDPS spool's a job and I am getting close to simply setting this printer up on a Windows server. We attempted to speak to the company that makes the software that the bill's print from and they simply said to increase the print spooler size however it is my understanding that there are no restriction's as long as the volume has enough free space. Currently she is breaking the job up and printing about 1000 bill's at a time which is a pain in her butt. I need to know if this is an issue with the printer or NDPS. I do not know of any NDPS log's or anything so if more information is needed I need to know where to find it. Thank You.