Solved

Remote Terminal Server 2003 Connections Dropping While Users Connected

Posted on 2008-06-24
5
357 Views
Last Modified: 2013-11-21
Experts,

I have a terminal server that is intermittently dropping user connections. Then sometimes, they have problems reconnecting. I have read a handful of articles here and I would like to make some registry modifications that are listed on this site: http://terminal.servebeer.com/php/flaky_connections.php .

However, it does not seem to be specifically for Server 2003.

- Could someone please point me to official MS documentation that has the same information from the above site? Any other good TS troubleshooting documentation you could point me to would also be appreciated.
0
Comment
Question by:juggernaughty
  • 3
5 Comments
 
LVL 1

Author Comment

by:juggernaughty
ID: 21857357
It looks like there is a keepalive setting in the local computer policy setting on the server. If I enable this, feature on the Terminal server, do I also need to enable keepalives on the client side as well?
0
 
LVL 1

Accepted Solution

by:
juggernaughty earned 0 total points
ID: 21868946
I enabled the keepalive setting locally on the TS and users are still dropping, even while they're actively connected. All the users that are having problems are connecting in remotely.

Anyone?
0
 

Expert Comment

by:yuhs
ID: 21871100
If you have more than one terminal server, are you using Windows Network Load Balancing?   I made an attempt to use it, and had no luck.  Our network administrators were no help with troubleshooting. We are now using 2xloadbalancer.  It is working well and is cheap.

If you only have one server, I would look hard at the network connection.  

0
 
LVL 1

Author Comment

by:juggernaughty
ID: 21875421
yuhs,

Thank you for the reply. This is not a load balanced solution and we are currently looking at the network. Specifically the ASA 5510. Do you have any recommendations on its configuration for me concerning TS?
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now