Solved

Remote Terminal Server 2003 Connections Dropping While Users Connected

Posted on 2008-06-24
5
356 Views
Last Modified: 2013-11-21
Experts,

I have a terminal server that is intermittently dropping user connections. Then sometimes, they have problems reconnecting. I have read a handful of articles here and I would like to make some registry modifications that are listed on this site: http://terminal.servebeer.com/php/flaky_connections.php .

However, it does not seem to be specifically for Server 2003.

- Could someone please point me to official MS documentation that has the same information from the above site? Any other good TS troubleshooting documentation you could point me to would also be appreciated.
0
Comment
Question by:juggernaughty
  • 3
5 Comments
 
LVL 1

Author Comment

by:juggernaughty
ID: 21857357
It looks like there is a keepalive setting in the local computer policy setting on the server. If I enable this, feature on the Terminal server, do I also need to enable keepalives on the client side as well?
0
 
LVL 1

Accepted Solution

by:
juggernaughty earned 0 total points
ID: 21868946
I enabled the keepalive setting locally on the TS and users are still dropping, even while they're actively connected. All the users that are having problems are connecting in remotely.

Anyone?
0
 

Expert Comment

by:yuhs
ID: 21871100
If you have more than one terminal server, are you using Windows Network Load Balancing?   I made an attempt to use it, and had no luck.  Our network administrators were no help with troubleshooting. We are now using 2xloadbalancer.  It is working well and is cheap.

If you only have one server, I would look hard at the network connection.  

0
 
LVL 1

Author Comment

by:juggernaughty
ID: 21875421
yuhs,

Thank you for the reply. This is not a load balanced solution and we are currently looking at the network. Specifically the ASA 5510. Do you have any recommendations on its configuration for me concerning TS?
0

Featured Post

Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

Join & Write a Comment

Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
Trying to figure out group policy inheritance and which settings apply where can be a chore.  Here's a very simple summary I've written which might help.  Keep in mind, this is just a high-level conceptual overview where I try to avoid getting bogge…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now