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Cannot connect to the internet

Posted on 2008-06-24
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Last Modified: 2013-11-16
Microsoft, Internet Explorer, 6.0, Check the firewall settings for HHTP port 80, HTTPS port 443 and FTP port 21. I continue to receive the error above with the "cannot display this webpage" error as well. All ports are open, firewall has been turned off. Is there a fix for this other than reforamtting the drive?
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Question by:tinybytes
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Andres Perales earned 500 total points
ID: 21857232
Which firewall setting did you check, on the computer or other firewall?

Can your network device?  and how are you getting your IP address?
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by:tinybytes
ID: 21857266
I turned off the windows firewall which should be the only one running. I cannot network this PC because it is full of viruses. I did also try connecting via an aircard (Sprint Broadband) and with the firewall turned off still could not connect.
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by:Andres Perales
ID: 21857321
Well there is your answer, if it has a virus then those viri or adaware can be your problem...you need to clean up that machine first before doing anything else.  If there is nothing important on that machine I would just reimage or reinstall operating system and applications on it.
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Author Comment

by:tinybytes
ID: 21857342
That was the plan. However I thought I might try connecting and getting the lastest virus definitions first. Perhaps I will just install a new HD and pitch the infected one. Nothing on the infected drive that is necessary at this point.
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LVL 17

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by:Andres Perales
ID: 21857515
No need to pitch it, just needs to formated and reimaged...you can try booting into safemode with networking and see if you can get out that way...but again best bet on an infected machine is to just get the full piece of mind that it is clean..
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