Solved

Incoming Mail goes Directly to Deleted Items

Posted on 2008-06-24
2
1,186 Views
Last Modified: 2008-06-24
I have one user (out of 30) who suddenly has some, not all, of his incoming mail going directly to his deleted items folder.  These are valid emails.  He has no rules set up and this just started happening.  We use Trend Micro for spam etc. and also noticed that some of his spam email is going to the Outlook Junk email folder not the Spam email folder which was created by Trend and which should be used.  

Any ideas?!

 
0
Comment
Question by:nancyk2000
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
Comment Utility
Hello nancyk2000,

Double check if user has no rule set up.  He or she may have been playing with some rules which cause this problem.

Disable your antivirus and test.

If no joy, create a new Outlook profile.
http://support.microsoft.com/kb/829918

Hope this helps!
war1
0
 
LVL 17

Expert Comment

by:Andres Perales
Comment Utility
Agree with War
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video discusses moving either the default database or any database to a new volume.

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now