HP LaserJet 5Si  prints horizontal  lines onil coming out of one tray

Posted on 2008-06-24
Last Modified: 2013-12-15
I have a HP LaserJet 5Si that from only one tray there are horizontal lines printing on the paper. The tray is tray # 3 and we print out Invoice paper from that tray. All of the other trays print with no issues.

Any Clues?

Thanks in advance
Question by:remcjr
  • 5
  • 2

Expert Comment

ID: 21858426
Uninstall and then reinstall the printer. Works every time for my 5L- but then again, it's an older printer, so who knows? Give it a shot.

Expert Comment

ID: 21880274
Well a   5L  and a  5si  are  2  totally   diff printers  and  reinstalling  the drivers.  are the lines   thin  or  thick????

Author Comment

ID: 21945186
Sorry about the late response the reinstalling did not work. The lines are thin.

Accepted Solution

molerner earned 125 total points
ID: 21945655
Hmm... One more piece of advice that generally works for me on such random-looking issues, then I'm out of ideas. Is the printer directly into a power outlet--not an extension cord, not even a power strip or surge protector. Dirty power can cause many, many things.

@mrfixitpc: the 5L and the 5Si aren't THAT different. The 5Si's most differing feature was the upgraded printer engine (and it does make a difference in actual printing), but the drivers interact with the printers in much the same way.
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline


Author Comment

ID: 22019841
I was doing some research and it seems that the tray is pointing to print invoice paper but is seems to be printing paper like coming from an email.

Are the settings wrong?

Author Closing Comment

ID: 31470207
This may have been the trick. Sorry for the late response

Author Comment

ID: 22172237
Sorry for the late response

Author Comment

ID: 22172244

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now