Why are our internal emails going to the Junk Email box?
Posted on 2008-06-24
We've had this issue before also with another internal email so I am going to try to document as best I can:
Today randomly our Presidents secretary's Junk Mail folder had 2 emails, one from an outsider subscribing service "Money & Markets" and the other from an internal user. They marked both of them as safe and the user returned them to their inbox (at least 5 times today) and they still return to the Junk folder. Also, the users Junk Mail settings are set to 'Low" so is there anything we can do to resolve this situation?