Cannot open documents from DOCS Open
Posted on 2008-06-24
We have a sbs2003 with ISA 2004. We use a program called Docs Open to search for documents and open them on Word. Well, Docs Open works on all of the computers but it does not work well on this particular one. When I do a search it finds the documents correctly and I should be able to open 3 documents at the same time or more if I want to but when I try to do so it acts like if it is going to open them and it just opens 1 of them (no errors at all.) I can edit the document, save it, and when I try to go back to docs open and try to open another document and it does not let me do so, I have to open it from Word. Like I said it works well on all the computers but not on this one. I recreated the user profile, the normal template, reinstalled docs, reinstalled office and nothing seems to work. The worst part is that I do not get any errors it just doesn't work the way it is supposed to. I also noticed there is a "edge slip" icon that appears on the lower left hand corner when I open DOCS Open but I cannot get rid of it. Any ideas?