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Solved

hardware  interrupt acer aspire 3610 games stops

Posted on 2008-06-24
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Last Modified: 2013-12-26
My Acer Aspire 3610 cannopt play any games without hanging. After 1-several minutes it simply lock up. I have deleted the MasterIdDataChecksum and the  SlaveIdDataChecksum keys, but they seems to be coming back. The error occurs with f.ex. Luxor Amun Rising, but also with all the Majong games.
Running XP Pro SP3, 1gb mem , harddsik 25 GB (90% free), HD was reformatted quite recently

Regards and thank you in advance
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Question by:Ole1448
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LVL 15

Expert Comment

by:f-king
ID: 21863759
Hi
try installing latest chipset drivers ,Audio and VGA drivers :
http://support.acer-euro.com/drivers/notebook/as_3610.html

choose them from the Windows XP drop down menu.
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Author Comment

by:Ole1448
ID: 21864395
Esquire f-king,  
thanks for your advice. I downloaded, extracted and installed as instructed. First play hangs. Removed the two keys MasterIdDataChecksum and the same for the SlaveIdDataChecksdum from HKEY_LOCAL_MACHOINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\000x .
Played two games all right, the third stopped!. The two keys did not reappear.

Would you any further advice.

Ole
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Expert Comment

by:f-king
ID: 21865648
does the computer hang or just game?
does this happen in windows  also?
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Author Comment

by:Ole1448
ID: 21866132
f-king

The COMPUTER is blocked - mouse, keyboard are dead. After 5-20 minutes I may have access to the computer and be able to use the game again. During the "dead period" I even cannot access Windows Task Manager. Using the Process Explorer the graph shows that the CPU is 100% used. The only unusual CPU usage is the DPCs that occupies 35-45 % of the CPU. Another thing that I have found is that playing a radiostation for some time results in a blockage too, which lasts  shorter 5-10 minutes, after which the radio can be restarted.
Thabks for your effort
Ole
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Author Comment

by:Ole1448
ID: 21866506
f-king

Here is a not too pro screen shot from Process Explorer.
Landscape view

Ole
compperf.doc
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LVL 15

Expert Comment

by:f-king
ID: 21866713
have you run updated anti-virus scan ?
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LVL 15

Expert Comment

by:f-king
ID: 21866725
also try without internet connection to see if you still get error.
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Author Comment

by:Ole1448
ID: 21867484
f-king

AV  ->  Multiple times with NOD32 and avg and a couple ogf the on-line services
Internet  -->  No change, whether it's on or off

Checked the UDMA,   it's not PIO

My daughters Aspire 3610 in Copenhagen, Denmark has the same problem

Still gratefull for your effort
Ole
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LVL 15

Expert Comment

by:f-king
ID: 21867775
try running msconfig and take everything off the startup ,click start ,run ,type msconfig.

Then click apply after you unselected everything.
reboot and try game again.
If it works then activate each startup program till you find culprit.
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Author Comment

by:Ole1448
ID: 21873752
Took everything off the startup via msconfig  --->  stops after two games
stopped all running services --> stops after two games
started in SafeMode --> ran games for 1-2 minutes, then the machine powers off by it self
Can I be of any help with prints from Hijackthis, autoruns, processexplorer, AIDA32, etc?
Ole
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LVL 15

Accepted Solution

by:
f-king earned 250 total points
ID: 21874370
if it powers off in safe mode then it could be overheating.
try vacuuming the dust from the laptop air vents and see if it helps.
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Author Closing Comment

by:Ole1448
ID: 31470217
f-king,
It did help and have a couple of days testet the laptop and it seems to work.  Thank you very much.
At the site:
http://support.acer-euro.com/drivers/notebook/as_3610.html
there is a lot of information about overheating, that I fiirst found AFTER your answer. Thank you again
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LVL 15

Expert Comment

by:f-king
ID: 21899613
you´re welcome and happy gaming :)
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