Exchange backup single Mailbox fails

When i try to create new backup for the exchange single mailbox, the following error occurs when i try to open the mailbox list " Unable to browse Backup objects, The database reported error while performing requested operation".

The exchange server Mailbox store backup is working. the problem is only with the single mailbox backup
haftrineAsked:
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rindiConnect With a Mentor Commented:
Backup exec also allows you to restore single mailboxes. I don't know HP's software at all. I had thought that was the tape unit, HP data Protector.
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ormerodrutterCommented:
Just a guess - will that be some kind of permission issue? Which account did you use when performing your backup? I suggest using the Domain Admin or Enterprise Admin instead of Exchange Admin.
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haftrineAuthor Commented:
i am using the domain admin who is part of the exchange operating system
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haftrineAuthor Commented:
Any comment??/
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rindiCommented:
What backup software are you using? You should not backup single mailboxes anyway, but rather just backup the store. It is much faster and doesn't have as many issues as backing up mailboxes. The new version of BE only has the option of backing up the complete store anyway as far as I know.
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haftrineAuthor Commented:
I am using HP data protector, the single mailbox backup give you the pssobility to restore any users mailbox instead of the whole store .
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