Link to home
Start Free TrialLog in
Avatar of Hummbird
Hummbird

asked on

Terminal Services printer accepts print job and completes but the print job never prints out.

I am using Windows XP home and rdp to connect to a Terminal Server 2003 server.  I have a Canon i455 printer connected locally via usb port.  I have printer redirection enabled on the rdp client.

When I connect to the Terminal Server, the printer is mapped and uses the fallback driver.  When I send a print job to the printer created in the TS session, the printer accepts the job and says it's printing the job.  The job disappears as if completed but never prints to the local printer.  No error is recorded on the server.

I initially tried printing using an HP Officejet 5500 series with the same results.  I gave up on this model knowing the difficulties with HP Multifunction printers and assumed the issue was related to the HP 5500.  Now I am wondering if there might be an issue on this particular PC that could be causing the printing not to work.

Norton Internet Security is on the PC but I tried all of this with the firewall disabled.

Any help is appreciated.
ASKER CERTIFIED SOLUTION
Avatar of jkarnes12
jkarnes12
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Hummbird
Hummbird

ASKER

jkarnes12

I have installed the driver on the server.  I will let you know what happens when I am able to connect to the server (I'm not currently at the PC).

txhockey26

Will try your solution if the above does not resolve my problem.
We decided to avoid the multifunction printer and opted for a printer only solution.  Even with that, installing the driver onto the server was necessary.

Thank you for your help.