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Error importing ACT! 2000 to Outlook 2003

Posted on 2008-06-24
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Last Modified: 2011-10-19
Please see attached screenshot of error message I receive when I try to import an ACT! 2000 database into Outlook 2003. I have been able to import a different, smaller database created in ACT! 2000 into Outlook 2003. So I suspect that the database generating the error may be corrupted. I also get an error message when I try to reindex the bogger database. Questions follow:
1. Is there a utility that can fix a corrupted ACT! 2000 database?
2. Is there a way to also import the contact histories from ACT! 2000 to Outlook 2003?
Outlook-2003-Error-Message.bmp
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Question by:Saasaa
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Mike Lazarus earned 250 total points
ID: 21863518
Before you do anything, make sure you have a good backup.

You really should update to 5.04 and update with Hotfix 3 and the updated ACTDIAG from the ACT! downloads page:
http://www.act.com/support/updates/index.cfm?show_downloads=true&product=1&version=9&locale=7

The follow the database repair as per this article - http://tinyurl.com/52laf7

No, you cannot move notes, histories and some other items to Outlook because Outlook simply lacks the functionality to support those data types as it's not really a sales tracking or CRM tool... it's a PIM
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Author Closing Comment

by:Saasaa
ID: 31470287
"No, you cannot move notes, histories and some other items to Outlook because Outlook simply lacks the functionality to support those data types as it's not really a sales tracking or CRM tool... it's a PIM." Seems obvious now . . .
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