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No sound after fresh installation of Windows XP SP3

Posted on 2008-06-24
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Last Modified: 2013-11-09
I have recently created a Slipstreamed install disk for WinXP using SP3.
I have the following hardware:
MSI K9A2 Platinum Motherboard
AMD Phenom 9850 Processor
Creative X-Fi Platinum Sound Card

The sound works fine on both the on-board audio device and the X-Fi device under XP SP2. Once SP3 was installed, neither of the sound cards work at all.

I disabled the on-board through the bios.
The X-Fi installs fine with the newest drivers and shows up in all applicable areas of the OS.
No sound.

Only the hardware beep works.
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Question by:ascii_fire
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Expert Comment

by:jryan1099
ID: 21858540
You may need more then the Drivers, do you see any yellow question marks in device manager? Perhaps you need the bus driver also? Try another pair of amplified speakers. Also, try to contact the manufacturer. Did you try to do a CUSTOM UPDATE, and look for audio drivers also....

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by:orangutang
ID: 21858596
Also, did you check your event viewer for any related problems?
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Expert Comment

by:Smoken2337
ID: 21858718
I would see if there is a Driver Update for those sounds cards.
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ascii_fire earned 0 total points
ID: 21859869
Thanks for the replies.
It seems to be a problem with the newest drivers from Creative.
I did a fresh install with SP2 Slipstreamed and the newest (stable) drivers which I was using did not work in SP2 either.
After reverting to the drivers packaged with the sound card, and fixing a crash bug associated with them, the sound card is working fine now.
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