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Cannot access Delegates on some SBS client PCs

Posted on 2008-06-24
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Last Modified: 2010-05-18
On an SBS 2003 of 25 users two XP Pro workstations get the following error message in Outlook 2003 when they try to open delegates:

"The Delegates page is not available. Unable to access Outlook Folder. The connection to the Microsoft Exchange Server is unavailable....."

I've tried running Outlook /cleanrules and although this momentarily gets us to the Delegates screen everything is greyed out.

Any idea?

Mike
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Question by:mikeabc27
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2 Comments
 
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Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 21872066
Please review this KB article for help to resolve your problem:
http://support.microsoft.com/kb/199964

Jeff
TechSoEasy
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Author Comment

by:mikeabc27
ID: 21873058

I already resolved it yesterday using the above link Method 2 as the homeMTA was displaying rubbish like below. I had to clear and paste correct text to all 25 user accounts.

"For example, the following is an incorrect value for the homeMTA attribute:
CN=Microsoft MTA\DEL:e8b60430-4dfc-4902-8891-6651a6d141c8,CN=Deleted Objects,CN=Configuration,DC=Example,DC=com;"

Thank anyway and I'll give you the points.
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