Solved

Problems with our users Free/Busy information in group scheduler - Outlook 2003 / Exchange 2007

Posted on 2008-06-24
3
263 Views
Last Modified: 2012-08-14
Hi All,

Info:
 - Exchange 2007 with SP1 - Rollup 2 with Public folder configured.
 - Clients running Outlook 2003.

I got a problem with users Free/Busy information not being up to date or not showing in the group scheduler.
Example : On of my users have 8 persons added in her group scheduler. Problem 1:  one is greyed out like ////////// theres no access and free/busy information is missing - even if calander access rights is correct. Problem 2: in this case user also having problems with seeing her own free/busy information when added.

I found out the starting outlook with /cleanfreebusy helped in most cases - but more and more users getting the same problems now and I dont see the command above is the rigth solution over time.

Please help, hints, solutions...

Regards
Anders Jensen


0
Comment
Question by:andersjensen
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 21869864
Do the clients have Office 2003 SP3 installed?
http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

Otherwise might try using /cleanschedplus rather than /cleanfreebusy
0
 

Author Comment

by:andersjensen
ID: 21943252
Hey again,

Clients have SP3 installed.

If i use /cleanschedplus will it recreate users entrys afterwards ?

Best Regards
Anders
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 500 total points
ID: 21959769
Should do, see below

cleanschedplus Deletes all Schedule+ data (free/busy, permissions, and .cal file) from the server and enables the free/busy information from the Outlook Calendar to be used and viewed by all Schedule+ 1.0 users.

More on Outlook 2003 Command Line Swithces and what they do: http://office.microsoft.com/en-us/outlook/HP010031101033.aspx
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In-place Upgrading Dirsync to Azure AD Connect
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question