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Sending email to contacts is undeliverable

Posted on 2008-06-24
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Last Modified: 2010-04-21
When sending an email to someone from my contacts the full display name attaches to the email address and the email is returned undeliverable.  Is this anyway to stop this?

Thank you
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Question by:Chalondanicole
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Expert Comment

by:war1
ID: 21859789
Hello Chalondanicole,

If you type in the address, will the email send properly without the undeliverable message?

Does the contact show the proper address?  Did you import these contacts from an earlier version of Outlook?

Delete and then recreate the contact address.  Then send a test email from the contact list.

Hope this helps!
war1
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Author Comment

by:Chalondanicole
ID: 21862007
Yes if the address is retyped manually it will worked.

The contacts were orginally in Lotus and migrated using the microsoft transporter tool.  There are alot of contacts any other way of doing this?
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war1 earned 1600 total points
ID: 21862377
Apparently the import of contact addresses did not migrate correctly.  Some fields got merged together.

You may need to create new contacts or edit the ones that got migrated.
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Author Closing Comment

by:Chalondanicole
ID: 31470333
Unfortunately this was an issue with the lotus connector
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Expert Comment

by:war1
ID: 21937310
Chalondanicole, glad the problem was fixed. Thanks for the points.
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