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OWA 2003 slow to authenticate

Posted on 2008-06-24
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Last Modified: 2010-04-21
I've had an SBS 2003 server running for the past 4 years. It has Exchange SP2 and all the upgrades required by SBS Sp1, including Server 2003 SP1.

Lately, when logging in to OWA, it's very slow to authenticate after entering the username/password. It takes 1.5 to 2 minutes. Once it authenticates, it's OK. Also, once you've logged in once, if you log on again from the same computer, it's fine. It's just that initial authentication.

This happens from everywhere, even inside the LAN.

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Question by:davefeete
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Christopher Martinez earned 2000 total points
ID: 21859799
Click "Start", point to "Programs", point to "Microsoft Exchange", and then click "System Manager". Expand "Servers", expand "<ServerName>", expand "Protocols", and then expand "HTTP".
 Right-click "Exchange Virtual Server", and then click "Properties".
 Click the "Settings" tab.
 Click to clear the "Enable Forms Based Authentication for Outlook Web Access" check box.
 Click "OK".
 Restart the following services:
- Microsoft Exchange System Attendant service
- IIS Admin Service

If the issue still remains, please follow these steps:

At the SBS 2003 server:
 Clear the IIS server files follow these steps:
    - Go to the %windows%\IIS Temporary Compressed Files directory
     -Select all of the content in this directory and delete it.
 Go to a command prompt, type "iisreset".

At the external client:
 Please open IE and click Tools -> Internet Options
 Select Delete Files and click OK to confirm that you want to delete the
content.
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Author Closing Comment

by:davefeete
ID: 31470339
Worked like a champ. You da man. Thank you.
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