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User/Admin CALs in SBS 2003

If I understand correctly, administrative accounts under SBS 2003 do not require a CAL. Is that correct? Is that enough for an account to be in Admin group or it need to be in Admin group only - that is excluded from User groups? I have 10 non-administrative accounts that login regularly and several admin accounts that are used by services (BackupExec, Blackberry Enterprise Server, etc.), yet SBS claims I have 12 licenses in use. Is there a way to find out how that is calculated? For me this is a difference between fixing a glitch (if there is a fix...) or getting another 5pack CALs. Thanks!!!

P.S. I also have one non-admin account that never used and disabled Guest account. Does it make a difference? Is CAL taking when an account is authenticated or as long as account is there i need a license? Thanks!!!
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alik78
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alik78
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
"If I understand correctly, administrative accounts under SBS 2003 do not require a CAL. Is that correct? "

No, that's not entirely correct.  The built-in Administrator Account does not require a CAL, nor does a second administrator account you create with the Add-User Wizrard applying the Administrator Template.

Accounts used by services don't require a CAL either.

A CAL is assigned to any other user account for the life of that account, until it is deleted from Active Directory.

If you have 10 Users that access the server, then you should only need 10 USER CALs (The original 5, plus an additional 5).

If you want to reset the counter, follow these steps:

To reset the license manager information:
1. Stop the License Logging service.  
2. Delete the LlsUser.LLS file, which contains the user information on number of connections and is located in
%Systemroot%\System32\Lls.
3. Restart the License Logging service.  

Jeff
TechSoEasy
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alik78Author Commented:
Jeff, thanks a lot! Reseting the license manager helped to bring the number of "used licenses" to what it should be. Thanks for the help!
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
You're welcome! Since you seem to be new to EE, you might not know how to close out a question. Please review this help page for more information:

http://www.experts-exchange.com/help.jsp#hi367 

Jeff
TechSoEasy
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