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Error messages take away my desktop button priveleges.

When I turn on my laptop, it loads normally and then an error message comes up before I can do anything. I'll find out exactly what it says later, but it says something needs to close, sorry for the inconvenience. Then all my desktop buttons and start button disappear and I can't get them back! If I go onto safe mode the same thing happens. I can open the task manager in safe mode and open explorer to get the desktop buttons to come back for maybe 5 seconds before they disappear again. In that 5 seconds I can open up the internet. I tried downloading programs to fix my computer but it just comes up with error messages before it finishes scanning my computer and shuts down.
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davee930
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davee930
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1 Solution
 
Darius GhassemCommented:
I just had this problem with a HP laptop two weeks ago. I tried doing a OS repair on the system but it didn't work. I tried everything but I ended up reformatting the laptop. Do you have the Windows XP CD that came with your laptop?
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davee930Author Commented:
No unfortunately I don't have the CD. It never came with it for some reason.
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Darius GhassemCommented:
What kind of laptop is it?
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nobusCommented:
seems like a virus infection
you can run scans on the disk when it is attached to another PC, or try :
a system restore from recovery console :  
http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1167895,00.html   
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davee930Author Commented:
It's a toshiba satellite 17" about 2 years old. I did a virus check, I bought the antivirus 2008 and it scanned and fixed things but it didn't fix that problem.
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davee930Author Commented:
Can I completely restore my computer to new without a windows cd?
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nobusCommented:
probably you have a system restore partition on the disk - check your manual
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Darius GhassemCommented:
Toshiba laptops don't come with a restore feature. They come with a restore DVD usually.
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davee930Author Commented:
Weird I never got a restore disk.
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Darius GhassemCommented:
Can you give me the extact model number off your laptop? I want to make sure you don't have the restore feature on your laptop. I have looked on Toshiba's website and have had experience with there laptops but just want to make 100% sure you don't have that feature.
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nobusCommented:
did you check your manual for it ?
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davee930Author Commented:
It's a toshiba satelitte p100
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Darius GhassemCommented:
The model you have doesn't come with a built in recovery on the HD. The laptop comes with a recovery DVD.
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davee930Author Commented:
So I can't do anything without the DVD?
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Darius GhassemCommented:
You can buy a new XP CD. You can call Toshiba to see if they will send you a new one. What I have done before is use someone else's XP CD since you have a Certificate of Authority license sticker on the laptop anyways.
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