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Mail Merge in Excel 2007

I'm trying to do a label mail merge using an excel sheet as my data source. I have followed the instructions provided in the article provided by Microsoft very carefully.  (http://office.microsoft.com/en-us/excel/HP102432671033.aspx)

My problem is when I insert the merged fields in the Word document the next step should be to update the labels. However the "Update Labels" is grayed out and I am not able to continue to create the mailing labels. Can someone please tell to me why the "Update Labels" icon may be grayed out?

Thanks in advance.

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delacruz84
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delacruz84
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1 Solution
 
RartemassAuthor, martial arts coach, IT ConsultantCommented:
It may be grayed out as Word doesn't have anything to update. From memory it usually becomes available when it needs to be updated.

Have you continued on with the merge previewed the labels?

If it works I would not worry about it.
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delacruz84Author Commented:
Yes, when I clicked on preview only one contact appears. I believe I need to click on "Update Labels" to populate the rest of the document with the contacts taken from the Excel sheet.  
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RartemassAuthor, martial arts coach, IT ConsultantCommented:
Is the Excel sheet open on your, or any other, PC?
This may cause some locking.
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delacruz84Author Commented:
I have tried with the excel sheet open and closed.
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RartemassAuthor, martial arts coach, IT ConsultantCommented:
could you attach the excel and word files for me to take a look at?
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