I'm trying to do a label mail merge using an excel sheet as my data source. I have followed the instructions provided in the article provided by Microsoft very carefully. (http://office.microsoft.com/en-us/excel/HP102432671033.aspx
My problem is when I insert the merged fields in the Word document the next step should be to update the labels. However the "Update Labels" is grayed out and I am not able to continue to create the mailing labels. Can someone please tell to me why the "Update Labels" icon may be grayed out?
Thanks in advance.