Why there BSplitter "Monitor" not showing any client authenticated to ISA.

I install  bsplitter v 1.3 an it is added to the ISA server but in the monitoring page no clients are added. WHY?
nabilhammoudAsked:
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Stephen MandersonConnect With a Mentor Software EngineerCommented:
I dont know? You need to provide more information in order for us to help you other wise your guess is as good as ours... Firstly are your users being authenticated? Either way what does your internet access rule look like?

Regards
Steve
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nabilhammoudAuthor Commented:
Thank's But It is Now OK after I applied the rules on IP addresses and not users or groups.
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Stephen MandersonSoftware EngineerCommented:
So now its working with IP's but I presume that you arnt getting the associated username?
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nabilhammoudAuthor Commented:
Yes, I add the correct user name since same user name are working properly in the ISA monitoring.
May be the trial version doesn't support such function.
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