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router problem

my friend has a desktop apple mac which is working ok using a belkin g router fsd7230 -the problem he has now is having purchased a hp laptop running windows vista he is unable to run it through the router .
the disc for the belkin states its for windows 98se/2000/me/xp and vista is not mentioned -is there a upgrade for windows vista?
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dlawre
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dlawre
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1 Solution
 
chrismanncalgavinCommented:
With a router, so long as you are able to connect to it either via wireless or via a cable, there is no issue with compatibility.
It should work with any Operating System as there is no need to install any drivers (CD) on the machine. Router is independant.

So the issue with Vista is obviously something to do with his configuration.
Have you tried both wireless and cable?
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dlawreAuthor Commented:
when we attach the cable to the laptop it works ok but once we take the cable out it does not pick up the router
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chrismanncalgavinCommented:
So the router does not appear in the list of wireless connections available in Vista?

Or does it appear, but when you try to connect nothing happens? You need to make sure you are using the correct wireless KEY which should have been supplied. Also, does the HP laptop support the correct SPEED of wireless that the router provides?
There are different categories of wireless 802.11b, 802.11g etc

What model of HP laptop is it? Maybe it has wireless built in.
If you still cannot get a connection to the router, you may be worth getting a seperate wireless USB adapter or card for the laptop.
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dlawreAuthor Commented:
hi the laptop is wireless and when you put a cable from the router to the laptop it works ok but once the cable is removed it cannot link with the belkin.
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Darr247Commented:
It sounds like the wireless card is turned off entirely.
Look for a switch on the side and front edges, and along the edges of the keyboard, to toggle it on and off.

If you tell us what the model number of the HP is we can probably tell you exactly where to look for it. e.g. in the attached picture the wireless card switch is labeled #4 on the front edge of that HP dv9000 laptop.
HP-dv9000-series-front-panel.png
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dlawreAuthor Commented:
tx for input on contacting belkin I had to change a load of ssettings now it works ok.
dave.
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Darr247Commented:
Hmmmm...  I see no recommendation to contact belkin in the accepted (or any other) answer.
But happy to hear it's working now.
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