Solved

After repair install of Win XP Pro system reboots on black screen with mouse pointer.

Posted on 2008-06-25
10
1,130 Views
Last Modified: 2011-09-20
System was cleared of all malware by removing drive from system and scanning on another machine. OS was left crippled leading to a Repair Install. After the initial blue repair screen file copy, the system went to restart and after passing the Windows Logo screen displayed a black screen with a mouse pointer on it and then rebooted. This cycle repeats after each reboot (prior to the black screen the Windows Setup is restarting message is displayed on a blue background).
We really need to resurrect this install if possible.
System is a Dell Optiplex G270 A03.
0
Comment
Question by:bryndwcs
  • 6
  • 4
10 Comments
 
LVL 25

Expert Comment

by:slam69
ID: 21864252
get to recovery console and run a chkdsk / see if the hard drive is having issues if not run a fixmbr and then try running  a repair install if that deosnt work you may need to slave the drive into a nother machine and get your data off as it sounds fubar'd
0
 

Author Comment

by:bryndwcs
ID: 21870979
Thanks for your reply Slam69 :-)

If i do a fixmbr, will that override the failed Repair Install I have already performed?
0
 

Author Comment

by:bryndwcs
ID: 21870982
I had already completed a chkdsk prior to attempting the repair install. drive came back clean!
0
 
LVL 25

Accepted Solution

by:
slam69 earned 500 total points
ID: 21872440
fixmbr will not repair anything but will re write the boot record might kick start, if that fails though then you are looking at having to slave teh hard drive in another machine to get your data as its gone wappy
0
 

Author Comment

by:bryndwcs
ID: 21872493
Thanks Slam69, I have done many of these repairs successfully before now. This one is a doozy that just got me beat.

Cheers
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 25

Expert Comment

by:slam69
ID: 21872502
no problem we will get there in the end bud!!
0
 

Author Comment

by:bryndwcs
ID: 21872547
Tried the fixmbr. and did a chkdsk (again
0
 
LVL 25

Expert Comment

by:slam69
ID: 21872566
just a thought but have you tried booting into first sfae mode (doubtful it works) and also try VGA mode, could be a blwon graphics card or messed up driver causing teh black screen
0
 

Author Comment

by:bryndwcs
ID: 21872588
Chkdsk is running now. will try your suggestion and let you know.
Appreciate your tenacity with this little challenge :-))
0
 

Author Comment

by:bryndwcs
ID: 21873154
Didn't go any good.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Seperate Windows 7 Purchases or Volume License... 13 188
xp cannot copy or paste from folder to folder 16 129
external hard drive and Raidon 3630 5 120
Looking to exFAT Driver for Win XP 11 8,562
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now