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After repair install of Win XP Pro system reboots on black screen with mouse pointer.

System was cleared of all malware by removing drive from system and scanning on another machine. OS was left crippled leading to a Repair Install. After the initial blue repair screen file copy, the system went to restart and after passing the Windows Logo screen displayed a black screen with a mouse pointer on it and then rebooted. This cycle repeats after each reboot (prior to the black screen the Windows Setup is restarting message is displayed on a blue background).
We really need to resurrect this install if possible.
System is a Dell Optiplex G270 A03.

slam69

get to recovery console and run a chkdsk / see if the hard drive is having issues if not run a fixmbr and then try running a repair install if that deosnt work you may need to slave the drive into a nother machine and get your data off as it sounds fubar'd

Bryn Ball

ASKER

Thanks for your reply Slam69 :-)

If i do a fixmbr, will that override the failed Repair Install I have already performed?

Bryn Ball

ASKER

I had already completed a chkdsk prior to attempting the repair install. drive came back clean!

ASKER CERTIFIED SOLUTION

slam69

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Bryn Ball

ASKER

Thanks Slam69, I have done many of these repairs successfully before now. This one is a doozy that just got me beat.

Cheers

slam69

no problem we will get there in the end bud!!

Bryn Ball

ASKER

Tried the fixmbr. and did a chkdsk (again

slam69

just a thought but have you tried booting into first sfae mode (doubtful it works) and also try VGA mode, could be a blwon graphics card or messed up driver causing teh black screen

Bryn Ball

ASKER

Chkdsk is running now. will try your suggestion and let you know.
Appreciate your tenacity with this little challenge :-))

Bryn Ball

ASKER

Didn't go any good.