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After repair install of Win XP Pro system reboots on black screen with mouse pointer.

System was cleared of all malware by removing drive from system and scanning on another machine. OS was left crippled leading to a Repair Install. After the initial blue repair screen file copy, the system went to restart and after passing the Windows Logo screen displayed a black screen with a mouse pointer on it and then rebooted. This cycle repeats after each reboot (prior to the black screen the Windows Setup is restarting message is displayed on a blue background).
We really need to resurrect this install if possible.
System is a Dell Optiplex G270 A03.
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Bryn Ball
Asked:
Bryn Ball
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1 Solution
 
slam69Commented:
get to recovery console and run a chkdsk / see if the hard drive is having issues if not run a fixmbr and then try running  a repair install if that deosnt work you may need to slave the drive into a nother machine and get your data off as it sounds fubar'd
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Bryn BallIT ManagerAuthor Commented:
Thanks for your reply Slam69 :-)

If i do a fixmbr, will that override the failed Repair Install I have already performed?
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Bryn BallIT ManagerAuthor Commented:
I had already completed a chkdsk prior to attempting the repair install. drive came back clean!
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slam69Commented:
fixmbr will not repair anything but will re write the boot record might kick start, if that fails though then you are looking at having to slave teh hard drive in another machine to get your data as its gone wappy
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Bryn BallIT ManagerAuthor Commented:
Thanks Slam69, I have done many of these repairs successfully before now. This one is a doozy that just got me beat.

Cheers
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slam69Commented:
no problem we will get there in the end bud!!
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Bryn BallIT ManagerAuthor Commented:
Tried the fixmbr. and did a chkdsk (again
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slam69Commented:
just a thought but have you tried booting into first sfae mode (doubtful it works) and also try VGA mode, could be a blwon graphics card or messed up driver causing teh black screen
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Bryn BallIT ManagerAuthor Commented:
Chkdsk is running now. will try your suggestion and let you know.
Appreciate your tenacity with this little challenge :-))
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Bryn BallIT ManagerAuthor Commented:
Didn't go any good.
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