Solved

After repair install of Win XP Pro system reboots on black screen with mouse pointer.

Posted on 2008-06-25
10
1,132 Views
Last Modified: 2011-09-20
System was cleared of all malware by removing drive from system and scanning on another machine. OS was left crippled leading to a Repair Install. After the initial blue repair screen file copy, the system went to restart and after passing the Windows Logo screen displayed a black screen with a mouse pointer on it and then rebooted. This cycle repeats after each reboot (prior to the black screen the Windows Setup is restarting message is displayed on a blue background).
We really need to resurrect this install if possible.
System is a Dell Optiplex G270 A03.
0
Comment
Question by:bryndwcs
  • 6
  • 4
10 Comments
 
LVL 25

Expert Comment

by:slam69
ID: 21864252
get to recovery console and run a chkdsk / see if the hard drive is having issues if not run a fixmbr and then try running  a repair install if that deosnt work you may need to slave the drive into a nother machine and get your data off as it sounds fubar'd
0
 

Author Comment

by:bryndwcs
ID: 21870979
Thanks for your reply Slam69 :-)

If i do a fixmbr, will that override the failed Repair Install I have already performed?
0
 

Author Comment

by:bryndwcs
ID: 21870982
I had already completed a chkdsk prior to attempting the repair install. drive came back clean!
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 25

Accepted Solution

by:
slam69 earned 500 total points
ID: 21872440
fixmbr will not repair anything but will re write the boot record might kick start, if that fails though then you are looking at having to slave teh hard drive in another machine to get your data as its gone wappy
0
 

Author Comment

by:bryndwcs
ID: 21872493
Thanks Slam69, I have done many of these repairs successfully before now. This one is a doozy that just got me beat.

Cheers
0
 
LVL 25

Expert Comment

by:slam69
ID: 21872502
no problem we will get there in the end bud!!
0
 

Author Comment

by:bryndwcs
ID: 21872547
Tried the fixmbr. and did a chkdsk (again
0
 
LVL 25

Expert Comment

by:slam69
ID: 21872566
just a thought but have you tried booting into first sfae mode (doubtful it works) and also try VGA mode, could be a blwon graphics card or messed up driver causing teh black screen
0
 

Author Comment

by:bryndwcs
ID: 21872588
Chkdsk is running now. will try your suggestion and let you know.
Appreciate your tenacity with this little challenge :-))
0
 

Author Comment

by:bryndwcs
ID: 21873154
Didn't go any good.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question