Solved

Removing Ad-Aware

Posted on 2008-06-25
7
743 Views
Last Modified: 2012-06-22
Can someone help me remove ad-aware 2007 from my computer. I see it in add remove but the removal cannot complete sucessfully
0
Comment
Question by:Sheils
  • 3
  • 3
7 Comments
 
LVL 3

Assisted Solution

by:ofkr
ofkr earned 200 total points
ID: 21864082
0
 
LVL 16

Author Comment

by:Sheils
ID: 21864282
That did not work. I removed it using free uninstall. But it is still visible in add remove however the remove button has now disappear
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 21870903
You might need to run installation files again then uninstall, the installation file might have been corrupted.

Also try manually uninstalling it by just deleting its folder/files. Lavasoft folder should be under Program Files.
http://www.lavasoftsupport.com/index.php?showtopic=28

Manually deleting its files/folder still leaves the remnant string in the Add/Remove, which is just a registry entry that you can delete.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\
     CurrentVersion\Uninstall

click/highlight the "Uninstall" subkey and scroll down and look for its name and delete. The Ad-Aware uninstall string listed in Add/Remove can sometimes slightly vary from the ones in the registry.


Since you already run the Free uninstaller, could it be that it's just a dead entry in Add/Remove that is left with the program?
if so, then removing the string in the registry might be all that's needed.
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 
LVL 16

Accepted Solution

by:
Sheils earned 0 total points
ID: 21891634
Hi rpggamergirl

Tried every thing you've said. The entry in add/remove is still there with no remove button
0
 
LVL 47

Expert Comment

by:rpggamergirl
ID: 21904963
>>>Tried every thing you've said. The entry in add/remove is still there with no remove button<<<

Are you saying that you've deleted the Ad-Aware related folder and files, and deleted the AD-Aware entry in the registry's "Uninstall" key and it is still showing in the add/remove programs?

Or, do you mean Ad-Aware files and folders are still intact?, check the "Uninstall" key again and edit the value of the relevant Ad-Aware program so the "Remove' button will show up as shown here.
http://www.winxptutor.com/arpbuttons.htm
0
 
LVL 16

Author Comment

by:Sheils
ID: 21906228
I have removed the ad-aware entry from my register. I have attached screen shots of my register and add/remove  for your perusal. Maybe you'll find something that I have missed.
registry.doc
0
 
LVL 47

Assisted Solution

by:rpggamergirl
rpggamergirl earned 300 total points
ID: 21908188
All I see in the screenshot is the registry 'Uninstall' key which are all CLSIDs and microsoft's KB's, no name of any programs listed?

Maybe one of those CLSIDs are still belonging to Ad-Aware.
If you click on each of those CLSIDs and look in the right pane, the 'Publisher', 'URLInfoAbout', or 'URLUpdateInfo' should tell you which is the remnant of Lavasoft or Ad-Aware.

Also try this add/remove programs cleaner, see if this helps.
http://www.intelliadmin.com/blog/2006/05/addremove-programs-cleaner-new-version.html
http://add-remove-program-cleaner.intellinavigator-inc.qarchive.org/
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Sub-Titled: “My Way” (with apologies to Francis Albert Sinatra) Let me start by stating emphatically that I am one of those Experts who prefer doing things “My Way”. It’s kind of a no-brainer. “The following procedure works for me, so here is …
Malware seems to be getting smarter and smarter. If you are having trouble being able to launch your malware removal tools such as (and recommended): MalwareBytes, HiJackThis, ComboFix, etc. you can try some of the workarounds listed below. 1. Ma…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now