Solved

Exchange 2007 server based auto replies from mail enabled public folders

Posted on 2008-06-25
4
294 Views
Last Modified: 2008-09-13
Hello,

We have some mail enabled public folders set up for our info and order accounts - I have set them to auto reply to incoming emails saying "we have received your email yada yada yada" - the problem I am experiancing is infinite email loops (unless I shut them down)

If sombody turns their auto responder on and sends and email to our info - our info sends a reply - their auto response sends a reply ..ours sends another reply...they send another...in a loop

I know that in office you can specify only send the reply only once per email address - can we do this in exchange 07 or is their another resolution to stop this from happing - it's quite annoying

Thanks!
0
Comment
Question by:badgermike
4 Comments
 
LVL 15

Accepted Solution

by:
LegendZM earned 500 total points
ID: 21871401
http://msexchangeteam.com/archive/2007/12/10/447717.aspxhttp://msexchangeteam.com/archive/2007/12/10/447717.aspx

http://forums.msexchange.org/Public_Folder_Auto_Reply_From_address_-_loop_prevention/m_1800473273/tm.htm

Talks about the subject briefly.

Basically, if you're going to use auto replies, I'd recommend some sort of special subject, and then create a message rule to ensure that you don't get into loop.
0
 
LVL 15

Author Comment

by:badgermike
ID: 21873762
I think I understand about the special subjec...I would create a subject that is unique then create a transport rule that uses that subject to block and prevent against the loop....

The only question I have is when autoresponse emails come back the have the subject of Out Of Office or in the case of a delivery failure loop.....The subject usually reads some kind of variation on "Failure Notice"

So I am a little consfused...maybe I use the special subject and then create a tranport rule that blocks those subject words in the body?

I will try to find and look at one of the emails to see what they come back with...

0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question