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stonehage

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Sent items are missing

Hi experts,

One of my users have don't have any sent items before January anymore. I checked, he didn't delete it mistake, the Autoarchive is not on and didn't find any .pst on his computer...

Can someone assist me where I should look at?

Thanks

John
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rfdelie

Are you sure that there is no "archive folders" tree in his outlook under his inbox. Even though it is not on it may have been ran.

Does OWA provide the same result?
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ASKER

Yes I'm 100% sure. And yes, same result with OWA.
Just something I noticed is that the oldest message doesn't have any sender any recipients any message body and any date.
Nothing in the deleted items folder?

Did he change machines or anything like that? If so it is possible that his last unit was storing the messages locally.
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stonehage

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