Solved

Sent items are missing

Posted on 2008-06-25
4
945 Views
Last Modified: 2009-03-16
Hi experts,

One of my users have don't have any sent items before January anymore. I checked, he didn't delete it mistake, the Autoarchive is not on and didn't find any .pst on his computer...

Can someone assist me where I should look at?

Thanks

John
0
Comment
Question by:stonehage
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 2

Expert Comment

by:rfdelie
ID: 21865400
Are you sure that there is no "archive folders" tree in his outlook under his inbox. Even though it is not on it may have been ran.

Does OWA provide the same result?
0
 

Author Comment

by:stonehage
ID: 21865596
Yes I'm 100% sure. And yes, same result with OWA.
Just something I noticed is that the oldest message doesn't have any sender any recipients any message body and any date.
0
 
LVL 2

Expert Comment

by:rfdelie
ID: 21865795
Nothing in the deleted items folder?

Did he change machines or anything like that? If so it is possible that his last unit was storing the messages locally.
0
 

Accepted Solution

by:
stonehage earned 0 total points
ID: 21866080
No for both questions...
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question