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Sent items are missing

Posted on 2008-06-25
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Last Modified: 2009-03-16
Hi experts,

One of my users have don't have any sent items before January anymore. I checked, he didn't delete it mistake, the Autoarchive is not on and didn't find any .pst on his computer...

Can someone assist me where I should look at?

Thanks

John
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Question by:stonehage
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4 Comments
 
LVL 2

Expert Comment

by:rfdelie
ID: 21865400
Are you sure that there is no "archive folders" tree in his outlook under his inbox. Even though it is not on it may have been ran.

Does OWA provide the same result?
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Author Comment

by:stonehage
ID: 21865596
Yes I'm 100% sure. And yes, same result with OWA.
Just something I noticed is that the oldest message doesn't have any sender any recipients any message body and any date.
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LVL 2

Expert Comment

by:rfdelie
ID: 21865795
Nothing in the deleted items folder?

Did he change machines or anything like that? If so it is possible that his last unit was storing the messages locally.
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Accepted Solution

by:
stonehage earned 0 total points
ID: 21866080
No for both questions...
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