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Unable to view user logs files on Citrix Access Gateway 4.5.6

Posted on 2008-06-25
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Last Modified: 2008-07-07
I have posted an example of my two Citrix Access Gateway systems log files, the first running 4.5.2 works well able to view - download & see user activity. On my other system running 4.5.6 I'm unable to see any user activity. I have tried with the log filters & log priority settings no help.  

Access Gateway Standard Edition 4.5. 2  Build  29 , Build Date: 2007- 29-06


(06/19/08 19:09:50):HI:server:socks_proto: user[cooker]: SOCKS Application launched [Desktop 2]
(06/19/08 19:10:30):HI:server:socks_proto: user[cooker]: closing SOCKS launched application [Desktop 2]
(06/19/08 19:10:30):HI:server:socks_proto: user[cooker]: closing SOCKS tunnel..
(06/19/08 19:10:46):HI:server:socks_proto: user[cooker]: SOCKS Application launched [Remote Desktop Connection]

 

 
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Citrix Systems Access Gateway System Logfile

Server Version: Access Gateway Standard Edition 4.5.6 Build 56, Build Date: 2007-11-05

Pitboss Started At: 2008-06-19  13:27:15

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:859:SESSINFO:::periodical dump of pitboss statistics to log file follows:

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:864:SESSINFO:::pitboss stats  (general): 6079, 0, 0 (minutes lived, alarms, exits):

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:870:SESSINFO:::pitboss stats  (clients): 5, 14, 0, 0 (spawned, registered, restarts, hangs):

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:875:SESSINFO:::pitboss stats (requests): 83278, 0, 0 (complete, errors, short reads):

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:880:SESSINFO:::pitboss stats (requests): 83258, 0, 13 (heartbeats, deletes, adds):

(06/24/08 00:27:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:885:SESSINFO:::pitboss stats (requests): 6, 1, 0 (signals matched, signals unmatched, unknown):

(06/24/08 00:57:20):L00:LOGSYSI:689:16384:pitboss:general::pb.c:859:SESSINFO:::periodical dump of pitboss statistics to log file follows:

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Question by:Cooker4246
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ET0000 earned 500 total points
ID: 21921713
Our experience with Access Gateways was that it didn't automatically support either load balancing or automatic failover. We had to buy an Advanced Edition to get those features. With Standard Edition, you are only going to have one CAG servicing users.
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