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Permissions required to restart the print spooler service?

Posted on 2008-06-25
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Last Modified: 2011-08-18
Hello,
We have a 2003 Active Directory domain with 20 2003 SP1 servers. We have a help desk team that i need to grant access to restart the print spooler across the servers.
We only have one policy - I've edited this to allow the group acess to restart the spooler service.
I've then created a task pad displaying the service for each server.
When a memeber of the helpdesk team attempts to stop the service they get:
Error 5 access denied

I've read that SP1 changes the acl on the 'service control manager' and have run the following command:
sc sdset SCMANAGER D:(A;;CCLCRPRC;;;AU)(A;;CCLCRPWPRC;;;SY)(A;;KA;;;BA)S:(AU;FA;KA;;;WD)(AU;OIIOFA;GA;;;WD)
This results in the following error: The ACL structure is invalid
I've also run:
subinacl /service \\mlsspctx01\spooler /GRANT=mlslocal\tpad=F
And get back:
+service \\mlsspctx01\spooler
/GRANT=mlslocal\tpad=F
Elapsed Time: 00 00:00:00
Done:        0, Modified        0, Failed        0, Syntax errors        0

I've made sure that the policy has been refreshed, but still my user get the error 5 message... Can anyone think of what I'm doing wrong?
Thank you for looking.


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Question by:Jason Thomas
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LKaushal earned 500 total points
ID: 21867463
Check this --> http://support.microsoft.com/default.aspx?scid=kb;en-us;288129
You can do it through GPO.
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Author Comment

by:Jason Thomas
ID: 21873560
Thank you, however I'm not sure that relates to my problem. We have 2003 servers.

Does anyone else have any ideas?
Thanks.
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Author Comment

by:Jason Thomas
ID: 23535949
I've managed to fix this myself. How do I close this call without issuing points?
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Author Comment

by:Jason Thomas
ID: 23546721
No answer received.
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