Solved

Presentation

Posted on 2008-06-25
3
250 Views
Last Modified: 2010-04-21
Hi Experts,
I have just got a job with a big firm and i have been asked to give a presentation.The areas i have been asked to cover are as follows:
1.Provide information on how i plan to carry out system troubleshooting tasks and make recommendations to avoid future occurrence of similar problems,
2.How i plan to document all system changes and incidencies according to incident and enhance standards and procedures
3.How i will strengthen existing information systems to enhance efficiency,coordination and carry out systems integration,
4.How i will ensure that enhancements to applications are carried out in accordance with agreed procedures and standards
5.Implement all security levels as stated in the IT security standards manual.
Iam now seeking ideas about how to approach or rather plan this presentation.Would someone please help me with relevant issues that i should talk about.The presentation will be done before the board of directors and senior IT professionals.
Your help will be highly appreciated.
Thanks
0
Comment
Question by:Jmaambo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Accepted Solution

by:
60MXG earned 500 total points
ID: 21879175
Create a Excel Spread Sheet to track your progress.  Example:
Server        Date/Time                  Problems                Solutions                     Action         Person Notified
------------------------------------------------------------------------------------------------------------------------
Server1    Jun 26, 2008 14:25    Hard Drive Failed    Order from Dell    Replaced                Mr. Wilkson
Server2    Jun 25, 2008 8:30     Patch server            Scan servers      Run MS010            (None)

You can add more things into the list.  I don't know how other admins do their work.  This is how I keep track of my servers and work I have done.
0
 
LVL 7

Assisted Solution

by:60MXG
60MXG earned 500 total points
ID: 21879260
Create matrix/log file to track your existing work help you in the long term if similar problems occured in the future.  This method work out for me and hope that will help you.
0
 

Author Closing Comment

by:Jmaambo
ID: 31470584
Thanks guys for shading some light,i must say i did not really know to which domain i was surposed to post this question but nevertheless i have used your ideas to comeup with something i will use to present.The solutions were not all that comprehensive but they have helped.AS for creating a matrix,i do not fully understand how i could resolve the issue using the matrix.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Most MSPs worth their salt are already offering cybersecurity to their customers. But cybersecurity as a service is wide encompassing and can mean many things.  So where are MSPs falling in this spectrum?
Do you know what to look for when considering cloud computing? Should you hire someone or try to do it yourself? I'll be covering these questions and looking at the best options for you and your business.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question