Presentation

Hi Experts,
I have just got a job with a big firm and i have been asked to give a presentation.The areas i have been asked to cover are as follows:
1.Provide information on how i plan to carry out system troubleshooting tasks and make recommendations to avoid future occurrence of similar problems,
2.How i plan to document all system changes and incidencies according to incident and enhance standards and procedures
3.How i will strengthen existing information systems to enhance efficiency,coordination and carry out systems integration,
4.How i will ensure that enhancements to applications are carried out in accordance with agreed procedures and standards
5.Implement all security levels as stated in the IT security standards manual.
Iam now seeking ideas about how to approach or rather plan this presentation.Would someone please help me with relevant issues that i should talk about.The presentation will be done before the board of directors and senior IT professionals.
Your help will be highly appreciated.
Thanks
JmaamboAsked:
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60MXGConnect With a Mentor Commented:
Create a Excel Spread Sheet to track your progress.  Example:
Server        Date/Time                  Problems                Solutions                     Action         Person Notified
------------------------------------------------------------------------------------------------------------------------
Server1    Jun 26, 2008 14:25    Hard Drive Failed    Order from Dell    Replaced                Mr. Wilkson
Server2    Jun 25, 2008 8:30     Patch server            Scan servers      Run MS010            (None)

You can add more things into the list.  I don't know how other admins do their work.  This is how I keep track of my servers and work I have done.
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60MXGConnect With a Mentor Commented:
Create matrix/log file to track your existing work help you in the long term if similar problems occured in the future.  This method work out for me and hope that will help you.
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JmaamboAuthor Commented:
Thanks guys for shading some light,i must say i did not really know to which domain i was surposed to post this question but nevertheless i have used your ideas to comeup with something i will use to present.The solutions were not all that comprehensive but they have helped.AS for creating a matrix,i do not fully understand how i could resolve the issue using the matrix.
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