Solved

Internet Explorer cannot display the webpage

Posted on 2008-06-25
10
549 Views
Last Modified: 2013-12-08
I can not get Internet Explorer to work please help! When I open internet explore the page displays "Internet Explorer cannot display the webpage." I AM connected to the internet and firefox and outlook work fine. Please Advise!
0
Comment
Question by:WhitePeakCapital
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
10 Comments
 
LVL 20

Expert Comment

by:IndiGenus
ID: 21866834
You can try this....WinsockFix to restore internet connectivity.

http://www.spychecker.com/program/winsockxpfix.html

The Winsockfix Utility will:
· Detect your current Operating System
· Release the IP address, taking you "Offline"
· Reset the TCP stack using Netsh.exe (Windows XP only)
· Delete the current Registry TCP and Winsock Values
· Import new "Working" Registry Values
· Backup any Current "Hosts" file
· Replace the "Hosts" file with a default one
· Reboot the Computer

Instructions:
http://www.home-network-help.com/winsockfix.html
0
 

Author Comment

by:WhitePeakCapital
ID: 21866897
I have have connection to the internet. My Firefox browser and outlook both connect. The problem has something to do with internet explorer not my connection to the internet.
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 21866979
Have you tried different versions of Internet Explorer? Have you gone to the Windows Update Website and make sure that you have all of the security patches for IE? Have you tried to clear your cache in IE? If you open IE, click Tools, Internet Options, Click on the Advance Tab, and Reset Internet Explorer back to its defaults?

Try uninstalling IE from Control Panel and reinstalling it again.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:WhitePeakCapital
ID: 21867350
I have tried reseting IE back to defaut and I have uninstalled and reinstalled IE v7 but still have the same message "Internet Explorer cannot display the webpage"
0
 
LVL 20

Expert Comment

by:IndiGenus
ID: 21867519
Did you at least try the Winsockfix tool? Also, what are you running for security software? Did you try disabling your AV and Firewall to see if that helps?
0
 

Author Comment

by:WhitePeakCapital
ID: 21867750
Winsockfix did not work. I am running norton 360. windows firewall is off
0
 
LVL 20

Accepted Solution

by:
IndiGenus earned 500 total points
ID: 21867812
Try temporarily disabling all of Nortons' protection. AV, Firewall, ect...
0
 
LVL 20

Expert Comment

by:IndiGenus
ID: 21869790
Thank you, what ended up causing the issue? Firewall? AV?
0
 

Author Comment

by:WhitePeakCapital
ID: 21869828
It had to do with my AV. Once I re installed the AV IE worked. Thanks!
0
 
LVL 20

Expert Comment

by:IndiGenus
ID: 21871155
OK great that's good to know in case anyone else runs into the same thing this thread can be referenced.

Thank you,
Dave
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question