Solved

Resource Calendar double books depite being set to not allow double booking

Posted on 2008-06-25
5
1,042 Views
Last Modified: 2008-07-10
We have several conference rooms that employees book as resources. The accounts are standard user profiles named "Blah blah conference room". The accounts are set in Outlook to:

*Automatically accept meeting requests and process cancellations
*Automatically decline conflicting meeting requests
*Automatically decline recurring meeting requests

This calendar has been working correctly, and is set up the same way as the other conference rooms, which are booking and rejecting double booking correctly.

This calendar, however, allows users to double book. It sends the meeting confirmation that the resource was scheduled successfully.

Please note that I am booking the room as a resource.
0
Comment
Question by:kevincostello
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21866924
Yeah, this is sort of bad design on Microsoft's part. The deal is that you basically have to tell your users that they have to add the conference room as a "Resource" each time they schedule and send out meeting invites. Here's a microsoft article with a decent document on this:

http://www.microsoft.com/technet/archive/exchangeserver55/maintain/cfbook.mspx?mfr=true

Hope that helps!
0
 
LVL 1

Author Comment

by:kevincostello
ID: 21867714
Hi Kosmoraios,

Right -- the users know to book as a resource. The issue is still happening when both appointments book the room as a resource. I know that it's funky/stupid, but my problem is that double-booking is being allowed when the appointments are being booked properly.

I've tested this myself.
0
 
LVL 1

Accepted Solution

by:
kevincostello earned 0 total points
ID: 21916088
It was actually something with the "permissions". We re-added a security group with all employees with read access and didn't have this issue any longer.
0
 
LVL 1

Expert Comment

by:churchhousetrust
ID: 23078506
i have a similar problem with all of our mailboxes/rooms.  if a user adds the room as a resource it double books however if the mailbox is added as a required attendee it doesnt double book!?
0
 
LVL 1

Expert Comment

by:churchhousetrust
ID: 23078510
exchange 2007 and outlook 2003
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question